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Deductions and short‑pay recovery
01
Ingests deductions (ERP, remittance advice, retailer portals)
02
Pulls invoice, delivery, and contract context
03
Retrieves proof (PODs, carrier docs, execution evidence)
04
Validates quantities/terms and classifies valid vs invalidOOS alerts + sales velocity by SKU/location
05
Generates and submits dispute pack (forms + evidence)
06
Tracks status until closure and writes back to ERP
Definition of done ✓
Dispute submitted (or write‑off decision logged)
Evidence stored
ERP updated
Recovery uplift:
+30–45% vs baseline (because the long tail gets worked)
Total cash recovered:
~$0.9M in 8 weeks (mid‑size region)
Manual effort removed:
~70–90% of document retrieval and pack building
Deductions processed by type and value band (including long tail)
Win/loss rates and reasons
Cash recovered / prevented write‑offs
Audit trail per dispute (what was pulled, what was sent)
Rollout requirements
Access to ERP + deduction feeds + proof sources (carrier portals / doc store)
Dispute rules and thresholds
Live in ~2–3 weeks for first customer/market


