Abstract image

AI Agent

Delivery ETA Coordination Agent

This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.

Agent tools

Oracle NetSuite

Internal System

Google Sheets

Browser

Abstract image

AI Agent

Delivery ETA Coordination Agent

This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.

Agent tools

Oracle NetSuite

Internal System

Google Sheets

Browser

Abstract image

AI Agent

Delivery ETA Coordination Agent

This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.

Agent tools

Oracle NetSuite

Internal System

Google Sheets

Browser

Workflows

Pre-delivery ETA Confirmation Calls

Slot Coordination and Rescheduling

Inbound Plan Updates and Escalations

Manual Inbound Call Time Reduced

70%

Last-minute Delivery Surprises Reduced

40%

On-time Arrival Rate Improved

80%

Example agent tasks

Completed

Confirm delivery ETAs and quantities

Reschedule deliveries into free slots

Extensible

Apply peak-season slot rules

Send confirmation messages

Consent required

Use supplier and carrier contacts

Change delivery slots in systems

Workflows

Pre-delivery ETA Confirmation Calls

Slot Coordination and Rescheduling

Inbound Plan Updates and Escalations

Manual Inbound Call Time Reduced

70%

Last-minute Delivery Surprises Reduced

40%

On-time Arrival Rate Improved

80%

Example agent tasks

Completed

Confirm delivery ETAs and quantities

Reschedule deliveries into free slots

Extensible

Apply peak-season slot rules

Send confirmation messages

Consent required

Use supplier and carrier contacts

Change delivery slots in systems

Workflows

Pre-delivery ETA Confirmation Calls

Slot Coordination and Rescheduling

Inbound Plan Updates and Escalations

Manual Inbound Call Time Reduced

70%

Last-minute Delivery Surprises Reduced

40%

On-time Arrival Rate Improved

80%

Example agent tasks

Completed

Confirm delivery ETAs and quantities

Reschedule deliveries into free slots

Extensible

Apply peak-season slot rules

Send confirmation messages

Consent required

Use supplier and carrier contacts

Change delivery slots in systems

Customer Success Story

Customer Success Story

A large Retail customer's inbound logistics team needed better visibility of incoming deliveries without spending hours on routine confirmation calls.

A large Retail customer's inbound logistics team needed better visibility of incoming deliveries without spending hours on routine confirmation calls.

Challenge

Challenge

Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.

Challenge

Challenge

Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.

Challenge

Challenge

Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.

DUVO icon

Solution

An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.

DUVO icon

Solution

An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.

DUVO icon

Solution

An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.

Result

Result

The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.

Result

Result

The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.

Result

Result

The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.

Integrations

Integrations

Integrations

Works with what you already use

Works with what you already use

Our autonomous AI agent connect with any app or system, handling tasks and automating workflows - while keeping your data secure and giving you full control over every step.

Our autonomous AI agent connect with any app or system, handling tasks and automating workflows - while keeping your data secure and giving you full control over every step.

Featured

Featured

Featured

The most popular AI Agents among our customers

The most popular AI Agents among our customers

The most popular AI Agents among our customers

Trusted by leading retailers to simplify daily operations - from transactions and labor planning to document control and customer care.

Trusted by leading retailers to simplify daily operations - from transactions and labor planning to document control and customer care.

End-to-end automation for modern retail.

End-to-end encryption

SOC 2 Type II
Compliant

ISO 27001

(coming soon)

English
DUVO.ai Logo in .svg

Explore AI Summary

Perplexity
Gemini
Chat GPT
Grok
Claude

Copyrights © 2025. All rights reserved.

taskcrew Inc.

1111B S Governors Ave STE 28731 Dover, DE, 19904 US

Delaware C Corporation

English
DUVO.ai Logo in .svg

Explore AI Summary

Perplexity
Gemini
Chat GPT
Grok
Claude

Copyrights © 2025. All rights reserved.

taskcrew Inc.

1111B S Governors Ave STE 28731 Dover, DE, 19904 US

Delaware C Corporation

End-to-end automation for modern retail.

End-to-end encryption

SOC 2 compliant

ISO 27001

(coming soon)

End-to-end automation for modern retail.

End-to-end encryption

SOC 2 Type II
Compliant

ISO 27001

(coming soon)

English
DUVO.ai Logo in .svg

Explore AI Summary

Perplexity
Gemini
Chat GPT
Grok
Claude

Copyrights © 2025. All rights reserved.

taskcrew Inc.

1111B S Governors Ave STE 28731 Dover, DE, 19904 US

Delaware C Corporation