AI Agent
Delivery ETA Coordination Agent
This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.
Agent tools
Oracle NetSuite
Internal System
Google Sheets
Browser
AI Agent
Delivery ETA Coordination Agent
This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.
Agent tools
Oracle NetSuite
Internal System
Google Sheets
Browser
AI Agent
Delivery ETA Coordination Agent
This voice agent proactively calls suppliers and carriers before planned deliveries to confirm ETA and quantities, negotiate alternative slots within rules and update ERP and transport planning systems.
Agent tools
Oracle NetSuite
Internal System
Google Sheets
Browser
Workflows
Pre-delivery ETA Confirmation Calls
Slot Coordination and Rescheduling
Inbound Plan Updates and Escalations
Manual Inbound Call Time Reduced
70%
Last-minute Delivery Surprises Reduced
40%
On-time Arrival Rate Improved
80%
Example agent tasks
Completed
Confirm delivery ETAs and quantities
Reschedule deliveries into free slots
Extensible
Apply peak-season slot rules
Send confirmation messages
Consent required
Use supplier and carrier contacts
Change delivery slots in systems
Workflows
Pre-delivery ETA Confirmation Calls
Slot Coordination and Rescheduling
Inbound Plan Updates and Escalations
Manual Inbound Call Time Reduced
70%
Last-minute Delivery Surprises Reduced
40%
On-time Arrival Rate Improved
80%
Example agent tasks
Completed
Confirm delivery ETAs and quantities
Reschedule deliveries into free slots
Extensible
Apply peak-season slot rules
Send confirmation messages
Consent required
Use supplier and carrier contacts
Change delivery slots in systems
Workflows
Pre-delivery ETA Confirmation Calls
Slot Coordination and Rescheduling
Inbound Plan Updates and Escalations
Manual Inbound Call Time Reduced
70%
Last-minute Delivery Surprises Reduced
40%
On-time Arrival Rate Improved
80%
Example agent tasks
Completed
Confirm delivery ETAs and quantities
Reschedule deliveries into free slots
Extensible
Apply peak-season slot rules
Send confirmation messages
Consent required
Use supplier and carrier contacts
Change delivery slots in systems
Customer Success Story
Customer Success Story
A large Retail customer's inbound logistics team needed better visibility of incoming deliveries without spending hours on routine confirmation calls.
A large Retail customer's inbound logistics team needed better visibility of incoming deliveries without spending hours on routine confirmation calls.
Challenge
Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.
Challenge
Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.
Challenge
Planners manually called suppliers and carriers to confirm arrivals and adjust slots, with inconsistent follow-up leading to congestion and surprises at DC gates.
Solution
An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.
Solution
An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.
Solution
An AI voice Agent was deployed to regularly call counterparts, confirm or adjust ETAs within policy and push updates into core systems, escalating only risky situations to humans.
Result
The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.
Result
The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.
Result
The team reduced manual call effort, improved on-time arrival rates and gained more predictable inbound flows.
Integrations
Integrations
Integrations
Works with what you already use
Works with what you already use
Agents connect with SAP® applications, POS, supplier portals, finance tools, and your modern SaaS apps - automating the work your teams currently stitch together manually.
Agents connect with SAP® applications, POS, supplier portals, finance tools, and your modern SaaS apps - automating the work your teams currently stitch together manually.
Featured
Featured
Featured
The most popular AI Agents among our customers
The most popular AI Agents among our customers
The most popular AI Agents among our customers
Trusted by leading retailers to simplify daily operations - from transactions and labor planning to document control and customer care.
Trusted by leading retailers to simplify daily operations - from transactions and labor planning to document control and customer care.
End-to-end automation for modern retail.
Got any questions? Contact us.
friends@duvo.ai
Copied!
SOC 2 Type II
Compliant
End-to-end encryption
ISO 27001
(coming soon)
Copyrights © 2025. All rights reserved.
taskcrew Inc.
1111B S Governors Ave STE 28731 Dover, DE, 19904 US
Delaware C Corporation
SOC 2 Type II
Compliant
End-to-end encryption
ISO 27001
(coming soon)
Copyrights © 2025. All rights reserved.
taskcrew Inc.
1111B S Governors Ave STE 28731 Dover, DE, 19904 US
Delaware C Corporation
End-to-end automation for modern retail.
Got any questions? Contact us.
friends@duvo.ai
Copied!
End-to-end automation for modern retail.
Got any questions? Contact us.
friends@duvo.ai
Copied!
SOC 2 Type II
Compliant
End-to-end encryption
ISO 27001
(coming soon)
Copyrights © 2025. All rights reserved.
taskcrew Inc.
1111B S Governors Ave STE 28731 Dover, DE, 19904 US
Delaware C Corporation