Case Queue

Duvo Case Queue

Turn any stream of tasks into workflows.

Duvo Case Queue gives your assignments a structured way to receive, process, and resolve work items, with full visibility from start to finish.

Queue-based processing. Feed tasks in, let Duvo handle the rest.

Automatic dispatch. Agents process cases without manual intervention.

Built-in retry logic. Failed cases return to the queue automatically.

Full visibility. Track every case from pending to completed.

Talk to Sales

From messy reality to structured automation DUVO Clarity

Soluciones

Elige tu función. Ejecución real, no solo perspectivas.

Scattered work

Tasks arrive from different channels - emails, tickets, internal requests.

There's no single place to capture, prioritize, or track them.

Things fall through the cracks because nobody owns the queue.

Scattered work

Tasks arrive from different channels - emails, tickets, internal requests.

There's no single place to capture, prioritize, or track them.

Things fall through the cracks because nobody owns the queue.

Manual routing

Someone has to decide what goes where, assign it, follow up, and re-assign when it fails.

Every hand-off is a delay.

Every delay compounds.

Manual routing

Someone has to decide what goes where, assign it, follow up, and re-assign when it fails.

Every hand-off is a delay.

Every delay compounds.

Zero visibility

Leadership asks "what's the status?" and nobody has a clear answer.

There's no throughput data, no failure tracking, and no way to spot bottlenecks before they become blockers.

Zero visibility

Leadership asks "what's the status?" and nobody has a clear answer.

There's no throughput data, no failure tracking, and no way to spot bottlenecks before they become blockers.

What Case Queue does

Cases go in.
Results come out.
You see every step.

Case Queue connects incoming tasks to the assignments that handle them. One queue, automatic dispatch, full traceability.

Push any task into the queue - an assignment picks it up, processes it, and reports the result.

Add cases via assignments

Set up agent triggers for automatic processing

Use the producer-consumer pattern for workflows

Add cases to the queue

Push work items into the queue from another assignment. Each case carries a title and the data your assignment needs to do its work.

Automatic dispatch via triggers

An agent trigger watches the queue. The moment a case lands, it dispatches the connected assignment to claim and process it.

Modular workflow design

A producer assignment creates cases; a consumer assignment processes them. Clean, composable, scalable.

What Case Queue does

Cases go in.
Results come out.
You see every step.

Case Queue connects incoming tasks to the assignments that handle them. One queue, automatic dispatch, full traceability.

Push any task into the queue - an assignment picks it up, processes it, and reports the result.

Add cases via assignments

Set up agent triggers for automatic processing

Use the producer-consumer pattern for workflows

Add cases to the queue

Push work items into the queue from another assignment. Each case carries a title and the data your assignment needs to do its work.

Automatic dispatch via triggers

An agent trigger watches the queue. The moment a case lands, it dispatches the connected assignment to claim and process it.

Modular workflow design

A producer assignment creates cases; a consumer assignment processes them. Clean, composable, scalable.

What you get

Confianza que puedes construir

Diseñado para minoristas empresariales y marcas de bienes de consumo con operaciones complejas y sistemas múltiples.

Queue-based task management

Structured process map (real, not theoretical)

A single container for all pending work. Cases flow through the queue in order, claimed by assignments as capacity allows. No more scattered tasks or lost requests.

Automatic case dispatch

Agent triggers connect assignments to queues. Cases are claimed and processed the moment they arrive — set concurrency to control how many run in parallel.

Automatic case dispatch

Agent triggers connect assignments to queues. Cases are claimed and processed the moment they arrive — set concurrency to control how many run in parallel.

Automatic case dispatch

Agent triggers connect assignments to queues. Cases are claimed and processed the moment they arrive — set concurrency to control how many run in parallel.

Built-in failure handling

When a case fails, it returns to the queue with a Failed status and is available for retry. No silent failures, no lost work.

Built-in failure handling

When a case fails, it returns to the queue with a Failed status and is available for retry. No silent failures, no lost work.

Built-in failure handling

When a case fails, it returns to the queue with a Failed status and is available for retry. No silent failures, no lost work.

Human-in-the-loop support

When an assignment needs human input mid-case, it pauses and sends a notification to the Activity Inbox. The case stays claimed until the human responds.

Human-in-the-loop support

When an assignment needs human input mid-case, it pauses and sends a notification to the Activity Inbox. The case stays claimed until the human responds.

Human-in-the-loop support

When an assignment needs human input mid-case, it pauses and sends a notification to the Activity Inbox. The case stays claimed until the human responds.

Real-time case monitoring

Filter by status — Pending, Claimed, Completed, Failed. View case details, processing history, and queue-level stats for throughput and failure rates.

Real-time case monitoring

Filter by status — Pending, Claimed, Completed, Failed. View case details, processing history, and queue-level stats for throughput and failure rates.

Real-time case monitoring

Filter by status — Pending, Claimed, Completed, Failed. View case details, processing history, and queue-level stats for throughput and failure rates.

The point isn't documentation. The point is throughput.

Qué nos impulsa

Cómo pensamos y hacia dónde nos dirigimos

Qué nos impulsa

Cómo pensamos y hacia dónde nos dirigimos

Qué nos impulsa

Cómo pensamos y hacia dónde nos dirigimos

Convicción

Creemos que la automatización debería ser tan sencilla para los profesionales como delegar una tarea a un nuevo colega.

Convicción

Creemos que la automatización debería ser tan sencilla para los profesionales como delegar una tarea a un nuevo colega.

Convicción

Creemos que la automatización debería ser tan sencilla para los profesionales como delegar una tarea a un nuevo colega.

Misión

Proporcione a los equipos de negocios agentes de IA a los que puedan delegar trabajo en lenguaje sencillo, con la confianza y calidad que esperan de un colega de confianza.

Misión

Proporcione a los equipos de negocios agentes de IA a los que puedan delegar trabajo en lenguaje sencillo, con la confianza y calidad que esperan de un colega de confianza.

Misión

Proporcione a los equipos de negocios agentes de IA a los que puedan delegar trabajo en lenguaje sencillo, con la confianza y calidad que esperan de un colega de confianza.

Visión

Un mundo donde los negocios se desarrollan con intención. Las personas describen lo que se necesita hacer, y los agentes realizan el trabajo en cada sistema con velocidad, precisión y responsabilidad.

Visión

Deja de esperar.
Empieza a automatizar.

Únete a los principales minoristas que ya están transformando sus operaciones con DUVO. Reúnete con nuestro equipo y obtén tu hoja de ruta personalizada para la automatización.

Póngase en Contacto

Deja de esperar.Empieza a automatizar.

Únete a los principales minoristas que ya están transformando sus operaciones con DUVO. Reúnete con nuestro equipo y obtén tu hoja de ruta personalizada para la automatización.

Póngase en Contacto

Deja de esperar.Empieza a automatizar.

Únete a los principales minoristas que ya están transformando sus operaciones con DUVO. Reúnase con nuestro equipo y obtenga su hoja de ruta de automatización personalizada.

Póngase en Contacto