Go back

CPG

Deductions and short‑pay recovery

Recover cash at scale instead of writing off deductions. Duvo automates the proof process to reclaim profit from invalid short-pays - even the long tail.

Talk to an Expert

Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Solution

What DUVO executes (end‑to‑end)

01

Ingests deductions (ERP, remittance advice, retailer portals)

02

Pulls invoice, delivery, and contract context

03

Retrieves proof (PODs, carrier docs, execution evidence)

04

Validates quantities/terms and classifies valid vs invalidOOS alerts + sales velocity by SKU/location

05

Generates and submits dispute pack (forms + evidence)

06

Tracks status until closure and writes back to ERP

Definition of done ✓

Dispute submitted (or write‑off decision logged)

Evidence stored

ERP updated

Example results (pilot‑level)

Our Solution

Recovery uplift:

+30–45% vs baseline (because the long tail gets worked)

Total cash recovered:

~$0.9M in 8 weeks (mid‑size region)

Manual effort removed:

~70–90% of document retrieval and pack building

Proof pack (forwardable)

Deductions processed by type and value band (including long tail)

Win/loss rates and reasons

Cash recovered / prevented write‑offs

Audit trail per dispute (what was pulled, what was sent)

Rollout requirements

Access to ERP + deduction feeds + proof sources (carrier portals / doc store)

Dispute rules and thresholds

Live in ~2–3 weeks for first customer/market

Sources

How this is proven

Dispute register

Submitted packs

Outcome tracking

ERP write‑backs (per case).

Sources

How this is proven

Dispute register

Submitted packs

Outcome tracking

ERP write‑backs (per case).

Sources

How this is proven

Dispute register

Submitted packs

Outcome tracking

ERP write‑backs (per case).

Explore other outcomes

Trade spend and co‑op claim automation

Prevent trade spend leakage and process claims faster. Duvo matches every claim to its agreement to stop overpayments and ensure audit-ready accuracy.

See Outcome

Trade spend and co‑op claim automation

Prevent trade spend leakage and process claims faster. Duvo matches every claim to its agreement to stop overpayments and ensure audit-ready accuracy.

See Outcome

Trade spend and co‑op claim automation

Prevent trade spend leakage and process claims faster. Duvo matches every claim to its agreement to stop overpayments and ensure audit-ready accuracy.

See Outcome

OTIF fines defence + service exception closure

Reduce the revenue lost to OTIF fines. Duvo automatically disputes invalid charges with real logistics data while fixing the root causes of repeat failures.

See Outcome

OTIF fines defence + service exception closure

Reduce the revenue lost to OTIF fines. Duvo automatically disputes invalid charges with real logistics data while fixing the root causes of repeat failures.

See Outcome

OTIF fines defence + service exception closure

Reduce the revenue lost to OTIF fines. Duvo automatically disputes invalid charges with real logistics data while fixing the root causes of repeat failures.

See Outcome