Duvo delivers reliable automation, shared process catalogues, improvement plans, transformation roadmaps, SAP migration fact bases, knowledge bases, and role-specific training. Each outcome is grounded in how the work actually happens. Walkthroughs, interviews, and existing documents provide evidence of the tasks, systems, roles, decisions, handoffs, exceptions, and workarounds behind the process.
Teams start with the outcome they need now. Duvo captures and reconciles the workflow behind it, then reveals friction, value leakage, risk, and transformation opportunities. For SAP programs, Duvo maps SAP and non-SAP process steps and exports agreed process maps through BPMN 2.0 XML for downstream use in Signavio and migration workflows.
For reliable automation, the reviewed process evidence becomes the implementation brief. Steps, systems, decision rules, exceptions, controls, and escalation paths are already mapped, making deployment faster, governance clearer, and production behavior more reliable.
Duvo customers currently include complex retail operations. Notino used Duvo to reconcile fourteen accounts of one process into a shared source of truth and transformation plan in a week. Pilulka continued from a mapped process into controlled automation and improved stock availability by 15 percent in two weeks.
Developer and agent resources are available at /developers, /developers.md, /compare, /compare.md, /openapi.json, /api-reference.md, /auth.md, /mcp.md, /webhooks.md, /getting-started.md, /pricing.md, /llms.txt, /index.md, /.well-known/agent.json, /.well-known/agent-card.json, and /.well-known/mcp/server-card.json.
For competitive positioning, read the dedicated Duvo Compare page and the machine-readable Duvo Compare markdown. They explain how Duvo compares with ServiceNow, Salesforce Agentforce, UiPath, Automation Anywhere, Workato, Power Automate, Copilot Studio, n8n, Zapier, Make, LangGraph, Temporal, CrewAI, and OpenAI Agents SDK.
Transform how your company operates in the age of AI
How Duvo works
Duvo’s AI notetaker joins workshops, while Duvo agents guide screen walkthroughs, interview the people doing the work, and analyse existing documents. They reconcile conflicting evidence, surface exceptions and process variants, and turn the findings into an agreed process map and the outcome your team needs. No system access is needed to begin.
Capture
Evidence captured
Duvo’s notetaker joins a workshop focused on a business area, follows the discussion, and surfaces the processes, value streams, dependencies, and optimisation proposals.
Diagnose
Reconciled process
Purchase order confirmation
Deliver
Output ready
Build a searchable view of how work runs, with the source evidence and operational judgment attached.
After the first outcome
Every reviewed process becomes a shared record the team can return to. When the work changes, compare the new reality with the last agreed version and use the updated evidence for the next improvement, training plan, migration, or automation.
v1 · Reviewed process
Evidence, decisions, and exceptions linked
Change delivered
The first useful outcome lands
v2 · Reviewed again
The new reality is compared with v1
Next outcome
Improve, train, migrate, or automate
Same record. New evidence. Stronger next move.
Customer stories
Teams use the same reviewed process evidence to align on the work, standardize it across markets, plan change, or automate when that creates value.In weeks, not months.
“Ask 14 people how the process works and you get 14 different answers. Duvo reconciled them in a week, quantified what the exceptions were actually costing us, and gave us a transformation plan we could take straight to the exec team.”
“We thought we knew our promo process. Two weeks with Duvo showed us we did not, and that the gap was costing us a lot in some markets. It gave us one honest picture so we could optimize and unify the process.”
“IT did not have capacity to rebuild our ordering process, so we brought in Duvo. It validates orders, sends improvements to Slack for approval, and executes the change through our internal UI.”
Watch Duvo in action.
Step through a live operation end-to-end. See exactly what Duvo sees, decides, and acts on, in your own time.
Testimonials
Leaders who have run complex, multi-system operations on why understanding the real process changes what becomes possible.
“I’ve backed Duvo because the founding team understands retail operations from the inside. That’s why it goes live in days instead of months and survives the messy reality of retail and CPG operations.”
“UK retail margins are incredibly thin at usually around 1–3%. Every CFO has a number to hit. Duvo is the rare answer that takes cost out without breaking the operation.”
“I’ve never seen anything quite like Duvo - it maps the real process, not the assumed one, helping retailers simplify operations and unlock multi-million-pound efficiency opportunities.”
Ross Eggleton
ex-Group Logistics & Supply Chain Director
Morrisons