Duvo is an agentic operations platform for retail, FMCG, and CPG teams. Duvo maps real operational processes, designs better workflows, and runs approved work across ERP, supplier portals, email, spreadsheets, files, web tools, and internal systems.
Duvo maps what is real, designs what is better, and helps operations teams close the gap. It combines process discovery (Duvo Clarity), process improvement, mapped-process compliance, retail and CPG operating skills, and governed execution across the existing operating stack. Work runs as durable agents with queues, connections, files, approvals, schedules, webhooks, and audit-ready run history, so agents can finish real cases rather than only suggest actions.
Primary use cases include supplier onboarding and compliance, purchase order creation and exception handling, invoice matching and deductions, inventory availability and replenishment, price list and promo updates, master data and SKU onboarding, and logistics tracking. Duvo customers report measurable outcomes: Pilulka recovered 15 percent stock availability within two weeks, and Rohlik Group protected 2.1 million euros of margin with Duvo-run operations.
Operators stay in control with role-based access control, single sign-on, audit trails, policy gates, and human-in-the-loop review before sensitive write actions are committed. Duvo is not a replacement for an ERP, master data, warehouse, transport, or planning system; it runs across those systems and writes back governed outcomes. Evaluation workspaces, API credentials, and MCP access are provisioned after a technical demo or approved pilot.
Developer and agent resources are available at /developers, /developers.md, /compare, /compare.md, /openapi.json, /api-reference.md, /auth.md, /mcp.md, /webhooks.md, /getting-started.md, /pricing.md, /llms.txt, /index.md, /.well-known/agent.json, /.well-known/agent-card.json, and /.well-known/mcp/server-card.json.
For competitive positioning, read the dedicated Duvo Compare page and the machine-readable Duvo Compare markdown. They explain how Duvo compares with ServiceNow, Salesforce Agentforce, UiPath, Automation Anywhere, Workato, Power Automate, Copilot Studio, n8n, Zapier, Make, LangGraph, Temporal, CrewAI, and OpenAI Agents SDK.
Duvo maps how your operations really run, designs the better version, and runs it with agents on the systems you already have. You see margin move in weeks, not a two-year program.
Map your operations, design the better version, and run it across the systems your teams already use.
No rip and replace. It works through the same screens your team uses.
Customer stories
Real numbers from real retail operations, not a lab. Duvo maps one process, fixes what is broken, and runs the better version on the systems your team already uses. Impact lands in weeks, not a two-year program.
In weeks, not months.
“IT didn’t have capacity to rebuild our ordering process, so we brought in Duvo. It checks our supplier orders, suggests better ones, and drops them into Slack for me to approve. Once I approve, it makes the change in our system through the UI. We moved A+B availability 15% in two weeks. No forecasting rebuild, no waiting on APIs.”
“Every week we catch invoices where the quantities don’t match what actually landed at the dock. Without Duvo, that’s €1M of goods inbounded in our books that aren’t physically here. Money out the door for stock that never arrived.”
“We were nominating promos on gut feel and broken forecasts, mostly to clear stock. Duvo runs the full cycle daily, balancing margin, depth, and inventory across every fulfilment centre. Promo margin up 10 points, revenue tripled, and we didn’t cut deeper.”
Watch Duvo in action.
Step through a live operation end-to-end. See exactly what Duvo sees, decides, and acts on, in your own time.
Proof of performance and chargeback claim challenges
PO/GRN/Invoice mismatch investigation and resolution
Confirmation chasing and stockout prevention
Deadstock markdowns, transfers, write-offs
Demand planning and replenishment ordering across SKUs
Cost benchmarks & E2E negotiation process for long-tail suppliers
End-to-end promo cycle, including promo loading & analytics
Product changes, price updates and new listings across systems
Testimonials
Investors and operators who’ve sat in retail’s seat on why Duvo is the rare one that survives the messy reality.
“I’ve backed Duvo because the founding team understands retail operations from the inside. That’s why it goes live in days instead of months and survives the messy reality of retail and CPG operations.”
“UK retail margins are incredibly thin at usually around 1–3%. Every CFO has a number to hit. Duvo is the rare answer that takes cost out without breaking the operation.”
“I’ve never seen anything quite like Duvo - it maps the real process, not the assumed one, helping retailers simplify operations and unlock multi-million-pound efficiency opportunities.”