Privacy Policy
Purpose
The purpose of this Privacy Policy (the "Policy") is to describe how taskcrew, Inc. (further, "Duvo" “us”, “we”, “our” or the “Company”) processes personal information ("Personal Data”) that we collect, process, and store when you visit our website, interact with our marketing, submit an application through our Careers page or otherwise communicate with us (“Services”).
This Policy outlines how Duvo respects individual privacy rights and maintains the trust of customers and other data subjects when you use the Services. Personal Data of residents of the European Economic Area and the U.K. may be protected by Regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (the "GDPR"). For more information, please contact Data Protection Officer (DPO):
Assenteo Ltd
71-75 Shelton Street, Covent Garden London,
United Kingdom
WC2H 9JQ
info@duvo.ai
Scope
This Policy applies only to the processing of Personal Data by us in connection with the Services. This Policy does not apply to any information we process to provide our platform pursuant to an agreement with our customers.
What data do we process?
Information you provide to us may include:
Contact details, such as your company’s name, your first and last name, email address, state, and phone number, if you choose to provide this information.
Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as:
Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times.
We may collect this information using cookies, pixels, tags, and other similar technologies. For more information, please visit our Cookie Policy.
Information we collect from third parties. We may maintain third-party social media pages, such as pages on LinkedIn and YouTube. If you interact with us via these pages, we may receive your communications and other information about your interactions with us. Any information collected by the social media companies that maintain our pages is governed by the privacy policies of the providers and is not within our control. We may also obtain information about you from publicly-available sources, such as your organisation’s website, professional directories, industry publications, and our advertising and marketing partners.
Processing Purposes
We process your Personal Data for the purpose of:
Providing the Service to you:
This purpose includes the following processing activities:
Informing about updates and new functions of our Services;
Notification of updates to our Terms and Conditions and this Policy;
Answering your queries about our Services;
Operating and hosting the Services; and
Resolving any problems and disputes related to the contract between us.
The legal basis for such processing is the performance of the contract in accordance with Article 6(1)(b) GDPR.
Improving, monitoring and personalizing the Services:
It is in our legitimate business interests to analyze your use of the Services to allow us to evaluate and improve the Services and its features, and to create aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for Services analytics and strategic planning.
For European residents, the legal basis for such processing is our legitimate interest in accordance with Article 6(1)(f) GDPR
Marketing
We may offer services to you via e-mail if you have agreed to receive newsletters on our Website, thereby giving us your consent to the processing of your e-mail address for marketing purposes.
We may also use personal information and engage advertising partners, including third party advertising companies and social media companies, to help us advertise our services, including by displaying advertising about our Services on third-party websites and platforms.
We process your e-mail address on a legal basis, which is with your consent in accordance with Article 6(1)(a) GDPR (granted when sending your e-mail address to
our information panel) or under legitimate interest in accordance with Article 6(1)(f) GDPR (if you are a previous customer who may be interested in further services).
There are several ways you can unsubscribe from newsletters and stop direct
marketing communications - click on the "Unsubscribe from newsletter" link in any email we send you. Then we will stop sending you the newsletters. Alternatively, you can revoke your consent by sending an e-mail to info@duvo.ai.
Compliance
We use personal information to comply with our legal obligations and where it is in our legitimate interests to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.
Disclosures of Personal Data
We may share your Personal Data to:
Affiliates, including any commonly-owned and commonly-branded companies, for purposes consistent with this Privacy Policy.
Service providers, including companies and individuals that provide services on our behalf or help us operate our Services or our business. These services include hosting, information technology, support, email delivery, advertising and marketing, and website analytics. We may also engage third-party artificial intelligence service providers to assist us with the operation of our business.
Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Advertising partners, including third-party advertising companies, social media and other platforms, for the business promotion purposes described above. These advertising partners may assist us with advertising our Services on other third-party websites and platforms, including by identifying candidates for our advertising based on information about our existing customers and prospects.
Authorities and others, such as law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with applicable laws or protect our rights and interests.
Business transferees, including acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Cross-Border Data Transfers
In the context of providing you with our Services, we may transfer your personal information to our affiliates and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.
When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. If you want to know more about the international transfer of your Personal Data and the relevant guarantees we have in place, you can contact us at info@duvo.ai.
If we participate in a merger, acquisition, or other reorganization, your data may be transferred as part of this transaction. We will inform you about each such transaction (for example, via a message to the e-mail address associated with your account) and explain your options in this situation.
Data Security
We employ a number of technical, organisational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
Data Subject Rights
Residents of the European Economic Area and the U.K. may have the following rights:
Right of access to your Personal Data - you may at any time ask us to confirm whether or not your Personal Data is being processed, and if so, for what purposes, to what extent, to whom it is made available, for how long we will process it, whether you have the right to correct, delete, limit the processing or raise an objection from where we obtained Personal Data form and whether there is automatic decision-making based on the processing of your Personal Data, including possible profiling. You also have the right to obtain a copy of your Personal Data, the first provision being free of charge, and for the next provision, we may require a reasonable payment of administrative costs.
Right to rectification - you may at any time request we correct or add to your Personal Data if it is inaccurate or incomplete.
Right to erasure - you may also request the deletion of your Personal Data from our systems. We will comply with these requests unless we have a legitimate reason not to delete your Personal Data.
Right to restrict processing - you can ask us to restrict certain processing of your Personal Data. If we restrict certain processing of your Personal Data, this may lead to limits on the use of our Website.
Right to data portability - you have the right to receive your Personal Data from us in a structured, commonly used, and machine-readable format for the purpose of
transferring Personal Data to another processor.
How to exercise your rights - you can exercise your rights listed above free of charge e-mail to info@duvo.ai. Depending on your request, we may require verification of your identity.
Can you file a complaint?
If you believe that our processing of your Personal Data is not in accordance with applicable data protection laws, you may file a complaint with your local authorities.
Job Applicants
When you apply for a job with us, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this information where necessary to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and in our legitimate interests to monitor recruitment statistics and to respond to surveys. We may also use this information in our legitimate interests to provide improved administration of the Services and as otherwise necessary (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others’ rights or property, (iii) in connection with a legal investigation and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our terms of use.
Children
The Services are not intended for use by children under 18. If we learn that we have collected personal information through our Services without the consent of the child’s parent or guardian as required by law, we will delete it. If you believe that we might have any information from or about a child (other than through the provision of services to our school customers), please contact us as provided in this Policy.
Changes
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services.
Contact Us
If you have any questions or complaints, you can contact us at:
Assenteo Ltd
71-75 Shelton Street, Covent Garden
London, United Kingdom WC2H 9JQ
Email: info@duvo.ai
