Terms of Use
Terms of Use for Duvo.ai
Operated by Taskcrew Inc
Who we are
1.1 Duvo.ai is a software service operated by Taskcrew Inc, a Delaware C Corporation with its registered address at 1111B S Governors Ave STE 28731, Dover, DE 19904, United States.
1.2 References to Duvo.ai, we, or us mean Taskcrew Inc.
1.3 By accessing or using Duvo.ai, you agree to these Terms of Use. If you use Duvo.ai on behalf of an organisation, you confirm you have authority to bind that organisation.Early access and scope of use
2.1 Duvo.ai is provided as an early access service. Features and performance may change over time.
2.2 Unless a separate written agreement states otherwise, your organisation may build and operate up to five agents in Duvo.ai.
2.3 Use beyond this limit requires our written approval or a separate commercial agreement.Fees, pricing, and payment
3.1 You agree to pay all fees for your use of Duvo.ai as described on our pricing page, in our pricing table, or in any order form or written agreement connected to your account.
3.2 Your plan covers up to five agents per organisation if not defined otherwise. Fees are usage based and calculated per task executed by your agents, using the usage tiers and rates shown in the pricing table that applied when the tasks were processed.
3.3 We may update prices or pricing structures. Updated prices apply only to future usage. When reasonable, we will provide notice before changes take effect.
3.4 You must keep billing information accurate, ensure authorised payment methods can be charged, and pay invoices when due.
3.5 You are responsible for applicable taxes except taxes based on our income.
3.6 If payment is overdue, we may, after reasonable notice, suspend or limit access to Duvo.ai until payment is made.Business use
4.1 Duvo.ai is intended for business and professional use only.
4.2 You confirm you are using Duvo.ai for business purposes and not as a consumer.Accounts and access
5.1 You are responsible for the security of your account credentials.
5.2 You are responsible for all activity under your accounts.
5.3 You must notify us promptly of any unauthorised access or suspected security issue.Acceptable use
6.1 You must use Duvo.ai lawfully and in line with these terms.
6.2 You agree that you will not
1 upload or use illegal or infringing content
2 attempt to access systems or data that do not belong to you
3 disrupt or interfere with the operation or security of Duvo.ai
4 attempt to reverse engineer the platform except where allowed by law and only after notifying us
5 use Duvo.ai to build a confusingly similar competing platform using non public aspects of Duvo.ai.Your data
7.1 You retain ownership of the data and content you submit to Duvo.ai.
7.2 You grant us a licence to process your data for
1 providing and operating Duvo.ai
2 maintaining and securing the service
3 improving Duvo.ai, including through aggregated and anonymised analysis.
7.3 We do not sell your data. We share it only with
1 service providers who support delivery of Duvo.ai and who are bound by confidentiality
2 regulators or authorities when required by law.
7.4 You are responsible for having the rights and permissions to submit data to Duvo.ai, including personal data of third parties.Data protection for EU, EEA, UK and similar regimes
8.1 This section applies when your use of Duvo.ai falls under EU GDPR, UK GDPR, or equivalent laws.
8.2 You act as controller and we act as processor for personal data you submit to Duvo.ai.
8.3 We will
1 process personal data only on your documented instructions
2 ensure confidentiality obligations for authorised personnel
3 implement appropriate technical and organisational measures to protect personal data
4 use subprocessors only under written contracts that provide similar levels of protection
5 assist you with responding to data subject requests where reasonably possible
6 notify you without undue delay of personal data breaches involving personal data we process for you
7 delete or return personal data on request when services end, except where retention is legally required.
8.4 You authorise us to use subprocessors to provide Duvo.ai. Information about main subprocessors is available on request.
8.5 If personal data is transferred from the EEA, UK, or Switzerland to the United States or any non adequate country, we will use legally recognised safeguards such as standard contractual clauses or other approved mechanisms.
8.6 If a separate Data Processing Addendum is agreed, it prevails over this section in case of conflict.Outputs and responsibility
9.1 You may use outputs generated for you by Duvo.ai for your business purposes.
9.2 You are responsible for reviewing and validating all outputs before relying on them.
9.3 You must not rely on Duvo.ai as the sole check for legal, financial, compliance, medical, or safety critical decisions.Third party services and integrations
10.1 Duvo.ai may connect to third party services such as email, spreadsheets, or internal systems.
10.2 You are responsible for complying with the terms of those services.
10.3 We do not control and are not responsible for third party services.Confidentiality
11.1 Each party may receive confidential information from the other.
11.2 The receiving party must protect confidential information with reasonable care and use it only for providing or using Duvo.ai.
11.3 Confidentiality does not apply to information that becomes public through no fault of the receiving party, was already known lawfully, is independently developed, or is lawfully received from another source without duty of confidence.Intellectual property
12.1 Taskcrew Inc and its licensors own all rights in Duvo.ai, including software, models, designs, interfaces, and documentation.
12.2 These terms give you a limited right to access and use Duvo.ai. They do not transfer ownership.Service changes and availability
13.1 Because Duvo.ai is in early access, features may change.
13.2 We aim for reasonable availability but do not guarantee uninterrupted service.
13.3 We may suspend access for maintenance or security reasons and will give notice where reasonable.Disclaimers
14.1 Duvo.ai is provided on an as is and as available basis.
14.2 We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.
14.3 We do not promise that outputs will be accurate, complete, or suitable for your specific use case.Limitation of liability
15.1 To the maximum extent allowed by law, neither party is liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, data, or goodwill.
15.2 Our total liability for all claims related to these terms or your use of Duvo.ai is limited to the amount you paid to us for Duvo.ai in the twelve months before the claim arose, or one hundred United States dollars, whichever is higher.
15.3 These limitations do not apply where liability cannot be limited under applicable law.Suspension and termination
16.1 We may suspend or restrict your access if you breach these terms, if your use creates security or operational risk, or if required by law.
16.2 You may stop using Duvo.ai at any time.
16.3 On termination, your access ends but sections intended to survive will continue to apply.Governing law and disputes
17.1 These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws rules.
17.2 Disputes will be resolved in the state or federal courts located in Delaware.
17.3 If you are located in the EEA or UK, mandatory local rights that cannot be waived continue to apply.Changes to these terms
18.1 We may update these terms.
18.2 When changes are material, we will provide reasonable notice.
18.3 By continuing to use Duvo.ai after changes take effect, you agree to the updated terms.Contact
You can contact Taskcrew Inc using the contact details published on the Duvo.ai website or by writing to our registered address.
