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Retail

Inbound delivery confirmation & exception closure

Reduce no-shows and fresh waste. Duvo confirms inbound deliveries early to ensure predictability and prevent costly disposal.

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Best for:

Inbound Logistics

Fresh Supply Chain

DC Managers

Outcome

Fewer no‑shows, better inbound predictability, less fresh waste.

Case type (unit of work)

Inbound Delivery Confirmation Case = 1 delivery confirmed or rescheduled and system updated.

What DUVO delivers

DUVO confirms inbound deliveries before cut‑off, secures feasible slots, updates systems, and escalates only high‑risk exceptions.

Solution

What DUVO executes (end‑to‑end)

Pulls inbound plan (deliveries due, quantities, supplier/carrier contacts)

02

Calls or messages suppliers/carriers to confirm ETA + quantities

03

Offers alternative slots within DC capacity rules

04

Updates ERP/TMS with confirmed ETA/slot changes

05

Escalates high‑risk deliveries (fresh/critical SKUs, repeated no‑shows)

06

Produces a daily inbound “confidence” report

Definition of done

Confirmed ETA/slot captured

System updated

Exceptions escalated with context

Typical results we see

Our Solution

Confirmed before cut‑off:

52% → 90%

Late/no‑show deliveries:

14% → 9%

Fresh waste reduction:

~3–5% on targeted lines (via earlier interventions)

Ops time saved:

~15 hours/week of manual chasing

Forwardable proof pack example

Delivery list with confirmation status + call/message log

Slot changes made + evidence

Exception root causes (supplier, carrier, DC capacity)

Value estimate (time saved, waste avoided, service improvement)

Rollout requirements

System access

Inbound schedule, supplier/carrier contact list, ERP/TMS write access

Rules

DC slot constraints and escalation policy (what triggers a human)

Timeline

Live in ~2 weeks for one DC

See the value in your numbers

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