Customer results.
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Rohlik lifted inbound confirmations from 52% to 90%.
Out-of-stock prevention · Supply Chain
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Rohlik protected €2.1M in revenue and €1.4M in margin.
Invoice reconciliation · Finance
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Rohlik lifted promo margin from 17% to 27%.
Promo management · Sales
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Rohlik closed €1.45M a year in supplier savings in one week.
New capability · Sales
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Rohlik cut new-product launch cycles from eight weeks to one.
NPD and price loading · Sales
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Rohlik protected €593K of promo sales.
Forecasting & execution · Supply Chain
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Rohlik’s expiry decisions are worth €336K–€560K of fresh margin a year.
Inventory management · Supply Chain
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Rohlik recovered €240K in turnover bonus margin.
Turnover bonus optimisation · Sales
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Rohlik closed annual negotiations one month faster.
Annual negotiations · Sales
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Rohlik automated report retrieval and cut month-end close by ~10%.
Variance reporting · Finance
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Rohlik automated transfer logging and freed 20% of finance time.
Finance operations · Finance
Follow the full Rohlik Group journey
Rohlik results across finance, supply chain and commercial work.
- 01
Finance
€2.1M of revenue protected every year.
Inbound invoices are checked against orders and goods received, with mismatches fixed at source.
- 02
Supply Chain
Inbound confirmations up from 52% to 90%.
Shortage signals are chased and confirmed before warehouse cut-off.
- 03
Sales
Promo margin up from 17% to 27%.
Daily promo nominations replaced weekly manual selection across four fulfilment centres.
- 04
Sales
Around 80% of annual negotiations automated.
The annual negotiation workflow connects briefs and captured terms to contracts and ERP write-back.
At Rohlik Group, supplier-term negotiations used to be daunting and inefficient. Duvo's platform automated and streamlined the process, reduced errors, and saved us a month of work each year. Duvo's exceptional partnership has been truly game-changing for our operations.
Olin Novak
CRO, Rohlik Group
Follow the full Notino journey
Notino results in bonus reconciliation, customer service and marketing.
- 01
Finance
Bonus reconciliation cut from 70 days to 15.
Seven data streams are consolidated and checked before delayed approvals are escalated to the responsible hub.
- 02
Customer Service
A 12-day pilot answering reviews at 2,160 a year.
Negative reviews across 18 platforms enter a response workflow with human approval and a 24-hour SLA.
- 03
Marketing
468 specialist hours returned every year.
Ad localisation for 27 markets fell from nine hours to ten minutes a week.
Duvo took a huge manual procedure spanning seven different roles and transformed it in a matter of weeks. In a process this size, speed directly affects cash flow. We turned a complex bonus reconciliation workflow into something we can control far earlier – from quarterly clean-up to monthly automated reconciliation.
Bartosz Kliś
Chief Commercial Officer, Notino
Pilulka
No API project and no internal rebuild. Planners and HR approve every change.
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Pilulka improved stock availability by 15% in two weeks.
Availability recovery · Supply Chain
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Pilulka cut manual forecast overrides from 50% to under 1%.
Demand forecasting · Supply Chain
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Pilulka cut supplier analytics work by 70–80%.
Supplier analytics · Sales
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Pilulka runs its payroll attendance close on a fixed schedule and returns 1–2 HR days a month.
Payroll attendance close · HR
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Pilulka processes 100% of incoming applications, none lost, with first responses within hours.
Candidate intake · HR
Follow the full Pilulka journey
Pilulka results in replenishment, forecasting, supplier analytics and HR.
No API project and no internal rebuild. Planners and HR approve every change.
- 01
Supply Chain
Stock availability up 15% in two weeks.
Pilulka's proposed orders are validated against the data, improved, and executed through the same screens the team uses.
- 02
Supply Chain
Manual forecast overrides cut from 50% to under 1%.
Forecasting covers 18,000 SKUs per run, with planners reviewing the proposed orders.
- 03
Sales
Supplier analytics work cut by 70–80%.
Supplier analytics covers briefings, terms, and the monthly evaluation cycle.
- 04
HR
1–2 HR days a month back from the payroll close.
The monthly close verifies completeness, cross-checks every transferred value and flags anomalies for HR before payroll runs.
- 05
HR
100% of applications processed and tracked, none lost.
Candidate intake registers every application, chases missing documents and enters completed ones into the hiring system, with HR approving every message.
Duvo helps us react to shifts in demand far earlier. Instead of deciding mainly on ten-day or thirty-day views, we see the signals from the last three days and can act on them before the problem ever shows up in availability.
Petr Marek
Supply Chain Manager, Pilulka
Heureka Group
Broken listings earn clicks again, payment questions are answered in minutes, and no correctable merchant is lost, across Hungary, Romania, and Bulgaria.
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Heureka activates ~60 new merchants a week and no correctable merchant is lost.
Merchant onboarding · Sales
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Heureka repaired hundreds of broken listings across three markets in the first weeks.
Catalogue quality · Marketing
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Heureka cut payment investigations from 15–30 minutes to minutes.
Support back office · Customer Service
Follow the full Heureka Group journey
How Heureka stopped losing revenue to the work nobody had time to finish.
Broken listings earn clicks again, payment questions are answered in minutes, and no correctable merchant is lost, across Hungary, Romania, and Bulgaria.
- 01
Marketing
Hundreds of broken listings repaired across three markets in the first weeks.
Catalogue checks identify missing images and wrong prices, and maintain a quality scorecard.
- 02
Customer Service
Payment investigations down from 15–30 minutes to minutes.
Regional support inboxes are triaged before agents arrive, payment questions are investigated in minutes, and the duty roster is maintained.
- 03
Sales
~60 new merchants audited and activated a week.
Hungarian merchant onboarding checks new shops against the rulebook and follows up on correctable reasons for decline.
Duvo has been an amazing partner in this journey so far. We are glad to partner with Duvo on our AI transformation and it's really exciting to see how quickly it spreads across the company and adds value.
Jan Knettig
Product Leader, Heureka
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