How one result becomes the whole operation.
Every Duvo deployment starts with one process and one measured result. These customer stories follow what happened next.
How Rohlik's first result paid for ten more.
It started with inbound invoices. Finance, supply chain, and commercial followed.
- 01
Finance
€2.1M of revenue protected every year.
The first loop read inbound invoices against orders and goods received, and fixed the breaks at source.
- 02
Supply Chain
Inbound confirmations up from 52% to 90%.
The same pattern moved to the shelf: every shortage signal chased and confirmed before warehouse cut-off.
- 03
Sales
Promo margin up from 17% to 27%.
Commercial teams were next: daily promo nominations replaced weekly gut feel across four fulfilment centres.
- 04
Sales
Around 80% of annual negotiations automated.
Then the annual cycle itself: negotiation briefs, captured terms, contracts, and the write-back to the ERP.
At Rohlik Group, supplier-term negotiations used to be daunting and inefficient. Duvo's platform automated and streamlined the process, reduced errors, and saved us a month of work each year. Duvo's exceptional partnership has been truly game-changing for our operations.
Olin Novak
CRO, Rohlik Group
How Notino freed ~€40M, then freed its teams.
Bonus reconciliation came first. The same loop now answers unhappy customers and localises ads across 27 markets.
- 01
Finance
~€40M of working capital released.
The first deployment took on the L'Oréal bonus cycle, where €10M+ sat trapped past every quarter close.
- 02
Customer Service
2,160 unhappy customers answered within a day.
Next were the customers nobody had answered: every negative review across 18 platforms.
- 03
Marketing
468 specialist hours returned every year.
Then the weekly marketing copy-paste: ad localisation for 27 markets, from nine hours to ten minutes.
Duvo took a huge manual procedure spanning seven different roles and transformed it in a matter of weeks. In a process this size, speed directly affects cash flow. We turned a complex bonus reconciliation workflow into something we can control far earlier - from quarterly clean-up to monthly automated reconciliation.
Bartosz Kliś
Chief Commercial Officer, Notino
How Pilulka cut manual work in two-week steps.
No API project and no internal rebuild. Planners approve every change.
- 01
Supply Chain
Stock availability up 15% in two weeks.
It started with the orders Pilulka already proposed: validated against the data, improved, and executed through the same screens the team used.
- 02
Supply Chain
Manual forecast overrides cut from 50% to under 1%.
The forecast came next: 18,000 SKUs per run. Planners now approve, not rebuild.
- 03
Sales
Supplier analytics work cut by 70–80%.
Then the supplier work around the orders: briefings, terms, and the monthly evaluation cycle.
Duvo helps us react to shifts in demand far earlier. Instead of deciding mainly on ten-day or thirty-day views, we see the signals from the last three days and can act on them before the problem ever shows up in availability.
Petr Marek
Supply Chain Manager, Pilulka
Every result, by team and outcome.
Customer Service
Finance
Marketing
Sales
Supply Chain
No published customer story combines this team and outcome yet. Clear a filter to see every result.
Evidence and control
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Every story labels its evidence as measured, customer-approved, modelled, or still subject to a stated target. The page keeps the workflow, controls, systems, and disclosure beside the result.
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