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Retail

Promo management and execution QA

Eliminate promo mistakes and stop margin leakage. Duvo validates setup packs pre-launch to ensure every promotion goes live correctly the first time.

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Best for:

Category Manager

Trade Marketing

Pricing

Outcome

Fewer promo mistakes, faster setup, less funding/mispricing leakage.

Case type (unit of work)

Promo Execution Case = 1 promotion set up and validated as correctly live (with funding accounted for)

What DUVO delivers

DUVO builds the complete promo setup pack, validates it before launch, executes (with approvals if needed), checks what’s live, and fixes what’s wrong.

Solution

What DUVO executes (end‑to‑end)

Aggregates inputs (supplier terms, internal plan, templates, funding codes)

02

Builds the setup pack (ERP/POS/ecom configuration + retailer templates if needed)

03

Validates rules pre‑launch (dates, price points, mechanics, funding)

04

Executes setup (or routes for approval where required)

05

Checks live execution (online + store rules where available)

06

Flags discrepancies and coordinates fixes, with a tracked “fix queue”

Definition of done

Promo live

Validated

Funding accounted for

Exceptions logged

Typical results we see

Our Solution

Manual setup time reduced by:

down ~65–70% (from ~12 hours/cycle to ~4 hours/cycle for a category team)

Pre‑launch issues caught:

+80% (fewer day‑1 surprises)

Margin protection:

avoided ~€180k/quarter in funding/mispricing leakage on promoted lines

Forwardable proof pack example

Promo list with live status + validation checks (pass/fail + why)

Funding reconciliation summary

Fix queue (only what humans must touch)

Time saved estimate per team

Rollout requirements

System access

Promo calendar, funding rules, ERP/POS/ecom CMS, and retailer template portals

Rules

One approval policy defining what needs sign-off vs. auto-run

Timeline

Live in ~2–3 weeks for one business unit or key account

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Explore other outcomes

E-com substitution & last-mile exceptions

Save more orders and increase customer satisfaction. Duvo handles substitution approvals and last-mile exceptions in real-time - escalating to voice when digital channels fail.

Best for:

Customer Experience

Fulfillment

Last-Mile Logistics

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E-com substitution & last-mile exceptions

Save more orders and increase customer satisfaction. Duvo handles substitution approvals and last-mile exceptions in real-time - escalating to voice when digital channels fail.

Best for:

Customer Experience

Fulfillment

Last-Mile Logistics

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Urgent withdrawal & recall execution

Faster compliance, fewer safety incidents, complete audit trails. Duvo triggers alerts across all channels and confirms removal with store managers via voice.

Best for:

Store Operations

Quality & Compliance

Supply Chain

Risk & Legal

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Urgent withdrawal & recall execution

Faster compliance, fewer safety incidents, complete audit trails. Duvo triggers alerts across all channels and confirms removal with store managers via voice.

Best for:

Store Operations

Quality & Compliance

Supply Chain

Risk & Legal

Learn more

Store stock check + transfer coordination

Fewer lost sales from understocked stores, fewer write-offs from overstocked ones. Duvo calls stores, confirms physical counts, creates compliant transfers, and logs evidence.

Best for:

Store Operations

Supply Chain

Replenishment

Learn more

Store stock check + transfer coordination

Fewer lost sales from understocked stores, fewer write-offs from overstocked ones. Duvo calls stores, confirms physical counts, creates compliant transfers, and logs evidence.

Best for:

Store Operations

Supply Chain

Replenishment

Learn more