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The documented process and the real process are never the same.

Duvo maps how your operations actually run across SAP, portals, files, and approvals, then runs the improved version with AI agents on the systems you already have. One product does both halves of the work, so the impact lands in weeks. Rohlik caught suppliers raising prices while commodities fell and recovered the margin end to end in six weeks.

How it works

Duvo Clarity reconciles what people say with what actually happens.

Screen recordings, interviews, and documents become one evidence-backed process view. Exceptions, workarounds, systems, handoffs, and decision points are captured before anyone chooses a tool.

How Duvo Clarity works

From raw evidence to an agreed plan.

What goes in01

Capture real evidence.

Record the screens, run guided interviews, upload SOPs, or combine all three.

What gets mapped02

Reconcile it into an L4 map.

Tasks, systems, decisions, handoffs, exceptions, workarounds, rework, and long-tail cases.

What you leave with03

Turn the map into decisions.

Current cost, available savings, control boundaries, and the safest automation or redesign candidates.

What comes outStart here

A process map with economics attached.

A usable view of the process, the blockers, the financial impact, and the safest first changes to make.

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The Duvo loop

Map. Fix. Run it.

Duvo starts by mapping the real process, turns the messy version into a better operating design, then automates the follow-through across the systems your teams already use.

01 Map

What changes

The team sees where work starts, stalls, splits, and comes back before deciding what to run.

Operating reality

Real work is messy by default.

The loop has to survive live systems, incomplete context, and handoffs that do not arrive in order.

Messy stacks are normal.

Inboxes, spreadsheets, portals, on-prem Windows apps, and phone-first workflows are part of the operating reality. Duvo works where the process already lives.

The case can pause, move, and come back.

Approvals, clarifications, and cross-team handoffs across finance, supply chain, and sales do not break the run. Duvo can wait, notify the next owner, and resume with the full trail intact.

Principle

Most tools stop at the alert. Duvo finishes the work, in weeks.

Control model

Control stays with the team.

Rules, approvals, and run history stay visible before anything goes live. The operation keeps the authority.

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rules

Rules stay visible before the run starts

Thresholds, escalation logic, and approval points are defined up front. The run does not invent its own operating model.

approvals

High-risk actions wait for a person

Anything commercial, irreversible, or sensitive can stop for review. Low-risk work keeps moving. The team decides where that line sits.

proof

Every action leaves proof behind

Outcomes are written back with timestamps, rationale, and a review trail anyone on the team can follow.