01
Operating truth
Duvo Clarity captures how supplier, inventory, finance, category, and compliance work actually happens across systems, screens, documents, interviews, handoffs, and exceptions.
Duvo Compare
Compare Duvo when the work is bigger than a workflow.
Duvo is built for retail, FMCG, and CPG teams whose work crosses SAP, supplier portals, spreadsheets, email, files, approvals, and exceptions. It maps the real process, improves the operating model, and runs governed agents against that approved way of working.
Retail and CPGProcess-to-agentSAP and ERPMapped complianceOn-premise reach
01
Operating truth
02
A better process
03
Compliance by map
04
Real-stack execution
Where Duvo wins
Duvo combines four capabilities buyers usually split across tools.
The distinction is not that other vendors lack agents, governance, orchestration, audit trails, or human control. The distinction is that Duvo ties execution back to the mapped retail, FMCG, and CPG operating process.
02
A better process
Duvo does not treat the current path as sacred. It identifies what should be redesigned, automated, approved, escalated, or left with a human before agents are put in production.
03
Compliance by map
The approved process map becomes the control surface for execution: allowed actions, exception catalogues, evidence requirements, approval gates, and operating rules.
04
Real-stack execution
Duvo Automation can run the improved process across ERP, SAP, supplier portals, email, spreadsheets, files, browser and desktop systems, humans, and specialist agents.
Process truth before automation
Most operations teams do not need another blank canvas first.
They need to know how the work really runs, where the process is broken, which exceptions matter, which decisions need approval, and what evidence must exist before the case can close. Duvo starts there, then turns that approved model into agent work.
Capture
Map the live process.
Capture recordings, interviews, documents, system evidence, handoffs, rework loops, and exception paths instead of relying on the written SOP alone.
Improve
Decide the operating model.
Separate routine agent work from redesign, review, escalation, policy gates, commercial judgment, and human ownership before shipping automation.
Run
Run cases against the map.
Turn the process into assignments, queues, tools, evidence checks, approval states, specialist handoffs, writebacks, and audit history.
Mapped-process compliance
The question is not only whether an agent ran. It is whether the work followed the approved process.
Duvo treats the mapped operating model as the contract for execution. A run can carry the case context, allowed actions, missing evidence, approval state, exception route, system writebacks, and operator decision trail.
Approved process map
The target workflow, exception catalogue, system responsibilities, decision thresholds, and human gates become the reference model for execution.
Evidence requirements
Runs can collect files, messages, system checks, screenshots, exported tables, approvals, and decision notes before closing a case.
Exception ownership
When work diverges from the map, Duvo routes to the right queue, specialist skill, or reviewer with context attached.
Audit-ready outcome
The completed case keeps the result, writeback, tool calls, source files, approvals, and decision trail together.
Enterprise agent control for real operations
Duvo gives agents the company context they need to do operational work.
Agent frameworks, workflow builders, and automation suites provide important primitives. Duvo packages the enterprise layer around them: operator UI, queues, approvals, mapped process rules, system access, evidence packs, domain skills, and ownership of the retail or CPG outcome.
Case queues and ownership
Human approvals and gates
SAP, ERP, and system access
Files and evidence packs
Schedules and webhooks
Specialist agent handoffs
Policy and operating rules
Replayable run history
Retail and CPG tools and skills
Duvo is not a generic agent builder pointed at retail. It carries retail and CPG operating skills.
The platform is designed for the kinds of work category, procurement, supply chain, finance, and compliance teams actually run: replenishment, inventory health, input-cost shifts, supplier discovery, label checks, competitive moves, and SAP-backed procurement data.
Automatic ordering
Forecast-to-order workflows with validation gates for forecast quality, inventory position, supplier constraints, budget, logistics, business rules, and external signals.
Inventory optimization
Network inventory analysis for overstock, understock, stockout risk, dead stock, service levels, days of supply, and prioritized action plans.
Input cost monitoring
Commodity and raw-material monitoring for dairy, bakery, produce, proteins, beverages, and household categories, tied back to supplier prices and contracts.
Grocery should-cost
Bottom-up cost models for dairy, bakery, pastry, snacks, confectionery, and frozen products using materials, conversion, packaging, logistics, and supplier margin.
Supplier discovery
Scouting for emerging grocery and CPG suppliers using trend signals, brand research, assortment fit, novelty, and distribution readiness.
Regulatory compliance
Food label, allergen, nutrition, additive, market-entry, and health-claim checks across EU, US, UK, Switzerland, Canada, Australia/New Zealand, and GCC rules.
Competitor intelligence
Retail competitor monitoring across promotions, assortment, private label, launches, digital activity, and market signals.
Case handover
Escalations to category managers, buyers, finance reviewers, compliance owners, and supply-chain specialists with the source evidence attached.
System reach
Duvo can work through the stack retailers actually have, not only clean SaaS APIs.
When a process depends on SAP, on-premise SAP, SAP S/4HANA, legacy ERP, files, supplier websites, private network tools, or Windows desktops, Duvo can combine connectors, browser automation, remote desktop control, SSH/VPN paths, and human approval gates under one governed case.
SAP and ERP
On-premise SAP ECC, SAP S/4HANA, SAP Business One, NetSuite, Oracle Fusion, Microsoft Dynamics 365, Business Central, and other ERP-backed operating systems.
On-premise and private systems
Customer-network paths such as VPN-backed browser access, SSH jump hosts, RDP, and desktop automation for controlled work in private or legacy environments.
SAP data and UI paths
Use SAP table, CDS view, RFC/BAPI, or Fiori browser workflows when those are the access routes the customer provisions.
Data, files, and collaboration
Snowflake, BigQuery, Databricks, Excel, Google Sheets, SharePoint, OneDrive, Google Drive, Outlook, Gmail, Slack, and Teams.
Vendor and category comparison matrix
Duvo is not claiming feature absence. It is claiming a different layer of ownership.
The comparison below names the vendor categories directly for buyers and crawlers evaluating Duvo against the current agentic automation market.
Broad enterprise platforms
ServiceNowSalesforce Agentforce
What they already do
ServiceNow and Agentforce have agents, governance, data fabrics, control-plane concepts, and broad enterprise platform reach.
Duvo edge
The center of gravity is the operating process, not the platform boundary.
ServiceNow and Agentforce govern agents inside broad enterprise platforms. Duvo governs whether supplier, inventory, category, finance, and compliance work follows the mapped retail or CPG process across SAP, portals, files, emails, spreadsheets, and human decisions.
RPA and agentic automation suites
UiPathAutomation Anywhere
What they already do
UiPath and Automation Anywhere can orchestrate bots, agents, APIs, process discovery, governance, and automation execution.
Duvo edge
The starting point is the approved operating model, not the automation object.
Agentic automation platforms industrialize bots, agents, and systems. Duvo starts with the live process, the better future process, the domain checks, the approval thresholds, and the evidence an operator needs before the work can close.
Integration and agent builders
WorkatoPower AutomateCopilot Studio
What they already do
These platforms can connect apps, build agents, manage actions, govern flows, and orchestrate work across many systems.
Duvo edge
The deliverable is a closed operational case, not just a successful action chain.
Integration platforms move actions across apps. Duvo carries the case through missing data, approvals, SAP or ERP steps, supplier evidence, human review, writeback, and audit-ready closure.
Workflow builders
n8nZapierMake
What they already do
Workflow builders can assemble automations, support AI agents, integrate tools, and include human-in-the-loop patterns.
Duvo edge
The buyer gets a governed operating layer, not only a place to assemble flows.
Workflow builders help teams assemble automations. Duvo gives operations leaders reusable process maps, retail and CPG skills, case queues, evidence standards, approval gates, and outcome ownership.
Agent and workflow frameworks
LangGraphTemporalCrewAIOpenAI Agents SDK
What they already do
Frameworks can provide durable execution, persistence, tracing, tools, handoffs, flows, evals, and human-in-the-loop primitives.
Duvo edge
Duvo is the business operating product around the agent substrate.
Frameworks help developers build reliable agents. Duvo helps enterprises decide what those agents should do, give them approved system access, route their work through operators, and prove the retail or CPG process was followed.