Revenue protected. Margin recovered. Hours returned.

A repository of customer case studies from live retail operations: what broke, what Duvo changed, and the business result.

OOS prevention

Inbound confirmations before cut-off

52%

90%

Invoice reconciliation

Revenue protected

€2.1M

per year

Promo management

Promo margin lifted

+€2.6M

per year

Availability

Annual revenue recapture

€20m+

per year

Rohlik Group | Out-of-stock prevention

Inbound confirmations moved from 52% to 90%. Every OOS signal is acted on.

Rohlik had the signals, but they were split across stock data, delivery confirmations, supplier replies, slots, and warehouse status. Duvo runs the loop 24/7 so risk turns into confirmation, slot change, order adjustment, substitution, or escalation before cut-off.

€20m+

annual revenue recapture

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Rohlik Group | Invoice reconciliation

€2.1M in revenue and €1.4M in margin protected by fixing inbound invoice errors at the source.

Duvo reconciles DESADV, PO, goods-received, invoice, and master-data records across five markets. It catches phantom inbound, traces the break, resolves the exception, and writes corrections back so the same delivery error does not recur.

€2.1M & €1.4M

revenue and margin protected per year

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Rohlik Group | Commodity renegotiation

From commodity data to 120 SKUs renegotiated and €1.45M saved in one week.

When spot prices dropped, Duvo found the supplier and SKU gaps, built the negotiation case, and gave buyers the evidence before the morning meeting. The team moved 120+ SKUs with 15+ suppliers the same week.

€1.45M+

in annualized savings closed

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Mid-sized retailer | Availability recovery

Stock availability improved by 15% in 2 weeks. No APIs. No IT.

Duvo read proposed supplier orders, recalculated better options, sent changes for Slack approval, and executed through the existing UI. The team improved availability without waiting for APIs or rebuilding forecasting tools.

~€1.5M

annualized net sales recovered

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Rohlik Group | Turnover bonus optimisation

€240K recovered by catching bonus drift before year-end.

Duvo pre-fills realistic bonus tiers, chases monthly supplier sales, parses replies from mixed formats, and flags drift while buyers still have time to intervene commercially.

€240K/yr

direct margin recovered

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Rohlik Group | Annual negotiations

Annual negotiations closed 1 month faster. Buyers walked in ready.

Duvo keeps supplier performance, margin data, live terms, approvals, and ERP write-backs moving continuously. Buyers stop starting from a blank file and enter negotiations with the case already built.

1 mo.

faster annual negotiation cycle

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Rohlik Group | Finance operations

Daily transfer logging was fully automated. 20% of finance team time came back.

Duvo turned a daily WMS-to-finance copy-paste loop into source-linked ERP write-backs. The finance team gets cleaner records, lower error risk, and more time for judgment work.

20%

of finance team time freed

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Rohlik Group | Variance reporting

100% of variance report retrieval was automated. Month-end close dropped by about 10%.

Duvo retrieves reports on schedule, formats the files, uploads the evidence, and marks the FloQast task complete. Finance gets the data without the manual chase, and month-end moves faster.

~10%

faster month-end close

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Rohlik Group | Inventory management

€336K-€560K of modelled fresh-category margin protected with 24/7 expiry decisioning.

Duvo decides accept-or-claim on every fresh-category expiry alert 24/7, applying supplier contractual terms automatically and replacing fragmented Slack channels with a consistent decision pipeline.

€336K-€560K/yr

annual margin protected

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Rohlik Group | Promo management

Promo margin lifted from 17% to 27% with daily agent-driven nominations.

Duvo runs the full nomination cycle daily, generating the optimal promo portfolio per fulfilment centre and writing back into the promo system to triple promo revenue.

+€2.6M/yr

promo margin

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Rohlik Group | NPD and price loading

Launch cycles cut from 8 weeks to 1, capturing €400K-€1.5M of modelled new-product revenue.

Duvo runs master-data checks against every new product within 1 hour of listing, sizes the first order, and removes manual review from 1,200 orders per week.

€400K-€1.5M

annual revenue captured

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Rohlik Group | Forecasting & execution

€593K of promo sales protected with daily forecasting across 5 markets.

Duvo pulls campaigns, sales history, availability and pricing data to run daily forecasts and place orders automatically, tightening variance and avoiding 303 sold-outs.

€593K

promo sales protected

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Validation

Evidence that holds up in review.

The best results are measurable, attributable, and reviewable. These cases connect the outcome to source records, customer-approved materials, and production controls.

SOC 2 Type IIISO 27001ISO 42001GDPR compliant

Quote

“Without this, that's €1M of goods inbounded that aren't physically here.”

Public

Customer stories

Live customer and retailer case studies published on our customer stories page.

Reviewable

Documented outcomes

Write-backs, timestamps, and decision rationale stay visible after every run.

Controlled

Enterprise-grade

SOC 2 Type II, ISO 27001, ISO 42001, and GDPR-aligned handling support production deployments.

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