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Deductions and short‑pay recovery

Recover cash at scale instead of writing off deductions. Duvo automates the proof process to reclaim profit from invalid short-pays - even the long tail.

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Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Best for:

Accounts Receivable

Commercial Finance

Shared Services

Outcome

Recover cash at scale instead of writing off “small” deductions because nobody has time to find the proof.

Case type (unit of work)

Deduction Dispute Case = 1 deduction packaged + submitted (or write‑off decision logged) + outcome tracked, with evidence stored.

What DUVO delivers

DUVO finds the proof, builds the dispute pack, submits it, and tracks it to closure - so the long tail gets worked consistently.

Solution

What DUVO executes (end‑to‑end)

Ingests deductions (ERP, remittance advice, retailer portals)

02

Pulls invoice, delivery, and contract context

03

Retrieves proof (PODs, carrier docs, execution evidence)

04

Validates quantities/terms and classifies valid vs invalidOOS alerts + sales velocity by SKU/location

05

Generates and submits dispute pack (forms + evidence)

06

Tracks status until closure and writes back to ERP

Definition of done

Dispute submitted (or write‑off decision logged)

Evidence stored

ERP updated

Definition of done

Dispute submitted (or write‑off decision logged)

Evidence stored

ERP updated

Definition of done

Dispute submitted (or write‑off decision logged)

Evidence stored

ERP updated

Typical results we see

Our Solution

Recovery uplift:

+30–45% vs baseline (because the long tail gets worked)

Total cash recovered:

~$0.9M in 8 weeks (mid‑size region)

Manual effort removed:

~70–90% of document retrieval and pack building

Forwardable proof pack example

Deductions processed by type and value band (including long tail)

Win/loss rates and reasons

Cash recovered / prevented write‑offs

Audit trail per dispute (what was pulled, what was sent)

Rollout requirements

System access

ERP deduction feeds, remittance/portal data, proof sources (carrier portals, POD doc stores)

Rules

Dispute thresholds and classification logic (valid vs. invalid, dispute vs. write-off)

Timeline

Live in ~2–3 weeks for one customer or market

See the value in your numbers

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Delivery appointment confirmation + exception prevention

Reduce refused deliveries and last-minute surprises. Duvo confirms appointments via voice, updates TMS/ERP, and escalates only true exceptions.

Best for:

Customer Supply Chain

Logistics

Customer Service

3PL Management

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Deductions clarification calls

Resolve deductions faster and stop write-offs on the long tail. Duvo calls retailer AP, confirms what's needed, triggers next steps, and updates AR with evidence.

Best for:

Commercial Finance

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Customer Teams

Learn more

Deductions clarification calls

Resolve deductions faster and stop write-offs on the long tail. Duvo calls retailer AP, confirms what's needed, triggers next steps, and updates AR with evidence.

Best for:

Commercial Finance

Shared Services

Customer Teams

Learn more

Deductions clarification calls

Resolve deductions faster and stop write-offs on the long tail. Duvo calls retailer AP, confirms what's needed, triggers next steps, and updates AR with evidence.

Best for:

Commercial Finance

Shared Services

Customer Teams

Learn more