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New product listing & launch compliance

Get products to shelf faster with fewer launch delays. Duvo monitors retailer portals, identifies data gaps blocking listings, and escalates to voice calls to Category Admins to unblock.

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Best for:

Trade Marketing

Commercial Ops

Category Management

Outcome

Faster time-to-revenue on new products, fewer missed launch windows, reduced manual portal monitoring and email chasing.

Case type (unit of work)

Listing Unblock Case = (1 case = 1 listing blocker resolved via voice/digital + portal updated + evidence stored)

What DUVO delivers

Duvo monitors retailer portals for pending listings, identifies blockers, attempts automated fixes, and escalates to voice calls to Category Admins - following up until listings go live.

Solution

What DUVO executes (end‑to‑end)

Monitors retailer portals for pending listings (new items, item updates, launch windows)

02

Identifies data gaps, validation errors, and approval blockers

03

Attempts automated resolution (data fixes, resubmission) or alerts internal team with specific fix instructions

04

For retailer-side blockers, escalates to outbound voice calls to Category Admins - explains issue, captures commitment

05

Follows up on commitments until listing goes live; updates internal tracking system

06

Generates real-time dashboard of listing status across all retailers

Definition of done

Listing blocker resolved (data fixed or retailer action completed)

Portal status updated / listing live

Evidence stored (call recording, commitment confirmation, portal screenshots)

Internal tracking system updated

Typical results we see

Our Solution

Listing time:

Reduced from weeks to days

On-time launch rate:

Higher percentage of products live by target date

Manual effort:

Eliminated portal monitoring and email chasing

Visibility:

Real-time status across all retailers in one dashboard

Forwardable proof pack example

Listing tracker: product, retailer, blocker type, resolution, timestamps

Call logs + transcripts + Category Admin commitments

Portal write-backs verified (listing status changes)

Time-to-shelf improvement summary by retailer

Rollout requirements

System access

Retailer portal credentials or API access; PIM/MDM system; Category Admin contact list

Rules

Launch priority rules; escalation thresholds; approved call scripts

Timeline

Go live in 3-4 weeks

See the value in your numbers

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