Build live operating views in chat.

Operating Insights connects process results to the underlying records, so your team can see what changed and decide what to improve next.

Book a process call

See what runs automatically and what needs you.

Weekly replenishments from 11 May to 27 July. Blue is distribution centre to store; orange is store to store. Activity increases after automation goes live on 15 June.

Check where your team still spends time.

Track completed processes, automation rate and failures. See what still needs intervention, then review the causes with the process owner. Each view respects the viewer’s permissions.

Open the process records behind a number.

Filter by reason or status and open the underlying process records to see what drives a number. Share a read-only link; each viewer keeps their own data permissions.

Describe the view, then change it in chat.

Ask for open cases over the last seven days, then refine the chart or question its calculation in chat. Each edit creates a revision you can preview or restore.

Review adoption, usage and reliability.

With admin-granted organisation access, compare adoption and reliability across teams while respecting role-based permissions. Open the underlying process records to investigate a change.

Use the results to agree the next change.

Operating Insights supports Verify and Learn in the Duvo loop. Your process owner reviews the results and approves changes to rules or thresholds before Automation uses them.

Follow the complete loop Explore Automation

From days of work to a single chat.

I can’t even count the days I’ve spent on this. It was days of work: different people involved, all sequential. Now it’s reduced to seconds, down to one Duvo dashboard.

Operations / process-excellence lead

Pilulka

We actually built an agent to monitor an agent’s performance, just to extract the data. With Duvo you’re working in the same environment, on the same data that’s already there.

Operations / process-excellence lead

Pilulka