Get your freight invoices audited against your rate cards.
We analyse your carrier invoices, rate cards and shipment records. You receive an Excel report with potential overcharges, evidence and next actions. Start with a free audit of an agreed sample, then choose whether Duvo executes the approved follow-up.
Freight Audit
Pending decisionXPO Logistics · XPO-441274-26
- Potential overcharge
- $2,284.98
- Billed
- $3,550.00
- Expected
- $1,265.02
Reweigh certificate not on file and an unapplied discount.
Next action
Approve: $3,550.00 posts to SAP AP; no claim is filed.
Dispute: request an invoice correction for $2,284.98; hold SAP posting for AP review.
Your team approves the next action.
Potential overcharge, pending AP review. The reweigh certificate is not on file; no dispute or recovery is confirmed.
From invoice data to approved action.
- 01Agree the scope
Choose the carriers and invoice period.
We agree the entities, carriers, period and checks before you share files. Supply invoice and payment data, applicable rate cards and surcharge schedules, plus shipment evidence. We check rates, fuel, accessorial charges and discounts where those records support a comparison.
- 02Receive the report
Review each finding and its evidence.
An Excel audit report you keep: coverage and missing records, invoice-level billed versus expected charges, calculations, contract references and shipment evidence. Each finding carries a review status and next action. Checks without enough evidence stay unresolved; potential discrepancies, validated claims and confirmed credits remain separate.
- 03Choose the follow-up
Act on the report, or ask Duvo to execute.
Use the report with your own team, or ask Duvo to prepare and submit approved claims, follow carrier replies, capture corrected invoices or credits, update permitted finance records and reconcile the outcome. We agree scope, access and approval rules before execution. Recurring audit and follow-up are a separately agreed continuation.
What we need to start.
Carrier invoices, applicable rates and shipment evidence, with a reviewer who can validate findings. The sample starts from files without ERP access.
What does the free audit cover?
The first audit covers the agreed carriers, invoice period and checks supported by your records. It does not establish a right to recovery, change payment terms or include carrier-side billing operations.
What records and access are needed?
Carrier invoices with references, dates, line items and amounts, plus the applicable rate cards, contracts, fuel-surcharge schedules and discounts. Shipment references and the evidence needed for the selected checks, such as bills of lading, delivery records, reweigh certificates or accessorial approval. Payment status and the person who can validate a finding. Missing terms or evidence remain visible as an unresolved check. The sample starts from files, including a usable redacted sample, without ERP access. Agree the data boundary and secure transfer after qualification; do not send invoice data through the contact form. Carrier submissions and ERP posting require separate approved access and controls.
Who needs to be involved?
Your team selects the sample, supplies the applicable agreements, answers evidence questions and reviews the findings. Finance or the transport owner decides whether to approve an invoice or challenge a charge. We agree who participates and the review effort when scoping the sample.
When will we receive the result?
We agree the delivery date once the invoice sample, applicable terms, shipment evidence and reviewer are confirmed. Missing documents or unresolved carrier terms can extend the review; the scope states how those items are reported.
How do we review the result?
Your reviewer can trace each finding to the invoice and agreed terms, reproduce the comparison and identify the next action. Unsupported checks and unresolved amounts are listed explicitly. A finding does not need to produce a recovery for the sample to answer whether the audit is useful.