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Resolve missing approvals on administrative purchases

A purchase can stall when site and central budgets name different approvers. Duvo would compare administrative requests with supplier quotes, purchasing agreements and approval records, then prepare the exception for its accountable owner.

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Proposed application

Proposed review of non-clinical administrative purchases only. Patient records, clinical supplies decisions, eligibility and regulated quality decisions are outside scope.

Healthcare purchasing review · Illustrative

Purchasing decision needed

HP-501 · Office printing

Approval status
Unassigned
Budget
Site and central ownership conflict
Order status
Not issued

The quote is available, but the request and directory name different budget owners. The spend has no agreed approving owner.

Next action

Assign approving owner: record procurement's authorised routing and send the request through the organisation's existing spend-approval process; no order is issued by this routing decision.

Return request: ask the requester to correct the budget ownership and keep the purchase-order handoff paused.

Approve the purchasing exception

The authorised procurement or budget owner would decide the funding, agreement exception and order handoff under the organisation's policy.

Illustrative workflow example
View the wider product queue

Healthcare purchasing review · Illustrative

Proposed non-clinical purchasing review with synthetic administrative requests.

Adds cases
Administrative requests
Processes cases
Purchasing review
Total

24

Pending

5

Postponed

2

In progress

4

Needs input

3

Failed

0

Completed

10

Add filter
Case
Case Status
Exception
Scope
Decision
Exceptions
Next action
HP-501 · Office printing
Needs Input
Budget owner unresolved
Administrative offices
Route owner decision
1
HP-502 · Meeting-room screens
In Progress
Quote differs from agreement
Training centre
Request revised quote
0
HP-503 · Office stationery
Completed
Approval attached
Central administration
Record reviewed request
0
HP-504 · Archive shelving
Pending
Cost centre missing
Records administration
Complete request
1
HP-505 · Office furniture
Postponed
Scope changed
Shared services
Await amended request
0

Showing 5 of 24 cases

  1. 1

    Approval

    Exceptions pause for the named owner

    Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.

  2. 2

    Exception

    Exception is visible before the action

    The administrative request shows the missing approval or contract difference before an order handoff.

Illustrative workflow example

Explain the purchasing exception before the order is issued

Shared administrative purchasing often crosses site and central budgets. A buyer may have a quote and delivery address but no record of which owner authorised the spend. Requests then move between inboxes, and a purchase order may be drafted before the agreement mismatch is explained.

  1. 01Read

    Read the administrative purchase request

    Duvo would read the request, supplier quote, non-clinical purchasing agreement, cost-centre directory and existing approval record from a permitted sample.

  2. 02Compare

    Check ownership and agreement terms

    Duvo would compare the requested service, site, quoted terms and budget owner with the organisation's agreed purchasing rules, flagging absent or conflicting records.

  3. 03Prepare

    Prepare the request for the accountable owner

    Duvo would assemble the quote difference or missing approval with the original request and proposed routing, leaving contract interpretation and funding decisions unresolved.

  4. 04Approve

    Your team decides

    Approve or return the purchase request

    The organisation's authorised procurement or budget owner would approve the exception, require a revised quote or return the request under its purchasing policy.

  5. 05Record

    Record the reviewed request for purchasing

    Duvo would attach the decision and prepare the authorised purchase-order handoff. Any order creation or supplier message would require the agreed execution permissions.

Use administrative purchasing records within an agreed data boundary

Systems and control details

Define permitted fields and site scope before transferring a sample. Patient records, clinical decision systems and regulated quality records are excluded from this proposed process.

Administrative purchase requests, Supplier quotations, Non-clinical purchasing agreements, Cost-centre directory, Purchase approval records, ERP purchase-order exports

  • Limit the review to administrative records

    Agreed fields and purchasing categories would define the intake. Patient information and clinical or regulated quality decisions would stay outside the proposed scope.

  • Approve the purchasing exception

    The authorised procurement or budget owner would decide the funding, agreement exception and order handoff under the organisation's policy.

  • Keep the quote and decision together

    The original request, agreement version, quote discrepancy and owner's decision would remain linked to the purchasing handoff.

Contracted guarantee

5x ROI, guaranteed

If measured results fall below 5x the total proposal price, the whole contract is free.

What teams ask about Healthcare purchasing review

  • When does Healthcare purchasing review run?

    An administrative purchase request lacks a matching contract, budget owner or required purchasing approval.

  • Who owns Healthcare purchasing review?

    Non-clinical procurement, administrative budget owners, accounts payable

Related processes