Skip to content

Prepare the evidence behind a reinsurance recovery

A reinsurance recovery can stall when the claim file lacks the treaty reference or settlement evidence. Duvo would assemble the records and prepare the reinsurer follow-up.

Get a demo

Proposed application

This proposed workflow coordinates evidence for claims already identified by the cedant for reinsurance review. Treaty interpretation, cession, attachment, reserves, recovery entitlement and settlements remain specialist decisions. It does not decide coverage or post recoveries.

Reinsurance recovery coordination · Illustrative

Illustrative review

Recovery RI-501 · Synthetic

Recovery review
Open
Missing evidence
Settlement record
Owner
Reinsurance recoveries

The ceded claim file references a settlement, but the payment evidence required by the supplied recovery checklist is absent.

Next action

Request settlement evidence: route the approved request to the cedant’s claims team and retain the missing item in the recovery review.

Refer recovery file: pass the documented gap to the reinsurance owner; no reinsurer liability, reserve change or cash recovery is recorded.

Reinsurance recoveries owner approval

The reinsurance owner approves each evidence request or reinsurer follow-up before it is routed.

Illustrative workflow example
View the wider product queue

Reinsurance recovery coordination · Illustrative

Proposed workflow using synthetic records.

Adds cases
Ceded claim register
Processes cases
Reinsurance recovery coordination
Total

24

Pending

5

Postponed

2

In progress

4

Needs input

3

Failed

0

Completed

10

Add filter
Case
Case Status
Recovery evidence
Scope
Decision
Exceptions
Next action
Recovery RI-501
Needs Input
Settlement proof absent
Ceded property claim
Request settlement evidence
1
Recovery RI-502
In Progress
Treaty reference conflicts
Liability claim
Confirm agreement
0
Recovery RI-503
Completed
Acknowledgment attached
Facultative claim
Handoff recorded
0
Recovery RI-504
Pending
Reporting date unclear
Ceded claim
Refer contract date
1
Recovery RI-505
Postponed
Reinsurer query awaited
Recovery review
Await response
0

Showing 5 of 24 cases

  1. 1

    Approval

    Exceptions pause for the named owner

    Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.

  2. 2

    Recovery evidence

    Recovery evidence is visible before the action

    The ceded claim file references a settlement, but the payment evidence required by the supplied recovery checklist is absent.

Illustrative workflow example

Review a reinsurance recovery file

The ceded claim record, treaty wording and settlement documents may sit with different teams. Recovery staff must establish which agreement is being referenced and what the reinsurer has already received before responding to a query.

  1. 0101

    Assemble the ceded claim evidence

    Duvo would collect the identified ceded claim, supplied treaty or facultative reference and available settlement documents without selecting reinsurance coverage.

  2. 0202

    Check the reporting requirements

    Duvo would compare the file with the cedant’s approved contract-specific checklist and recorded due dates, highlighting missing documents or uncertain references.

  3. 0303

    Your team decides

    Approve the recovery follow-up

    The reinsurance recoveries owner would approve the evidence request or reinsurer follow-up. Treaty interpretation, recoverable amounts and settlement decisions remain with authorized specialists.

  4. 0404

    Track the approved correspondence

    Duvo would route the approved request through the agreed channel, retain delivery evidence and record the reinsurer’s query or acknowledgment.

  5. 0505

    Refresh the recovery review

    Duvo would attach the reinsurer’s response and update the agreed recovery case with the remaining evidence requests. It would retain delivery evidence for the approved correspondence and confirmation of the case update; acknowledgment would not count as accepted liability, a booked recovery or received cash.

Link the ceded claim to its agreement

Systems and control details

Begin with one treaty or facultative agreement and claims already selected by the cedant. Supply the specialist-approved evidence checklist and reporting dates, then agree permitted correspondence and access.

Ceded claim register, Reinsurance agreement, Settlement evidence, Reinsurer correspondence

  • Reinsurance recoveries owner approval

    The reinsurance owner approves each evidence request or reinsurer follow-up before it is routed.

  • Refer uncertain contract application

    Uncertain treaty references, missing required evidence and disputed dates remain with the specialist. No universal notification deadline or automatic recovery entitlement is assumed.

  • Keep notification and recovery distinct

    Retain agreement versions, evidence references, approved wording and delivery records. Track acknowledgment, liability agreement and cash receipt as separate events supplied by the authorized owner.

Contracted guarantee

5x ROI, guaranteed

If measured results fall below 5x the total proposal price, the whole contract is free.

What teams ask about Reinsurance recovery coordination

  • When does Reinsurance recovery coordination run?

    A ceded claim enters the recovery review or a reinsurer asks for supporting evidence.

  • Who owns Reinsurance recovery coordination?

    Ceded reinsurance operations and reinsurance recoveries managers

Related processes