Before
- Inbound mismatches handled one exception at a time
- Master-data errors patched in-flight, then repeated
- Supplier disputes rebuilt manually from documents and receiving records
- AP risked clearing invoices for goods not physically received
Customer stories
Invoice reconciliation
Invoice reconciliationRohlik protected €2.1M in revenue and €1.4M in margin.
Customer-approved result
€2.1M/yr
revenue protected
14.6 hrs/day
planner workload reduction, from 18 to 3.4 hrs/day
€1.4M/yr
margin protected
Invoices recorded goods that had not arrived.
At Rohlik scale, a supplier delivery note that does not match the PO, goods received, or invoice blocks inbound, ties up working capital, creates fresh-category waste risk, and can leave AP clearing invoices for goods that never physically arrived.
Across five markets, the expensive part was tracing the root cause and fixing the data so the same error did not come back on the next delivery.
After Duvo
- DESADV, PO, goods received, and invoices checked continuously
- Master-data corrections written back at source
- Supplier disputes packaged with source-linked evidence
- High-value mismatches routed to humans with the delta already isolated
Without this, that's €1M of goods inbounded that aren't physically here.
Joshua Balazs
Rohlik Group
The workflow from signal to outcome.
01
Matches and classifies
Duvo reads each supplier DESADV against the PO and goods-received record, then classifies the delta across unit of measure, missing fields, wrong item IDs, quantity, or price.
02
Traces root cause
The agent works out whether the break came from supplier data, the PO, or Rohlik master data so the fix lands in the right place.
03
Resolves clean cases
Clear mismatches move through automatically. Large or ambiguous cases route to a human queue with the specific delta already highlighted.
04
Builds dispute evidence
When the supplier caused the issue, Duvo assembles the DESADV, PO, receiving record, photos, and timestamps into a defensible dispute trail.
05
Writes master data back
When master data caused the break, Duvo writes the correction back at source so the next delivery does not repeat the same error.
06
Logs the audit trail
Every resolution keeps the source records, rationale, timestamp, and write-back visible for finance, supply chain, and supplier conversations.
Evidence status
Customer-approved result
Rohlik approved the €2.1M revenue, €1.4M margin, planner-workload, and five-market deployment results in this operating record.
Systems involved
SAP, Supplier EDI/DESADV, Internal supply-chain platforms, Master data, Receiving records
Control points
- Large or ambiguous mismatches route to a human queue with the specific delta highlighted.
- Every resolution retains its source records, rationale, timestamp, and write-back.