Root-cause diagnosis
Identify where delays, rework, handoff failures, missing information, and process variance actually originate.
Process improvement
Know what to improve, why it matters, and what to do next.
Duvo reconciles how the process really runs, identifies where value, time, and control are being lost, and delivers a prioritized improvement plan your team can act on.
- Root causes, not symptoms
- Costed priorities
- Owners and success measures
Improvement briefReviewed
Purchase order confirmation
A prioritized plan showing where the current process breaks, what should change, and how the team will know it worked.
01
Root-cause diagnosis
02
Costed opportunity backlog
03
Target operating process
04
Action plan and ownership
Grounded in reviewed source evidence
What Duvo delivers
A practical improvement plan, grounded in the real process.
The plan connects each recommendation to reviewed evidence, operational value, implementation effort, ownership, and a measurable result.
Costed opportunity backlog
Prioritize opportunities by value, frequency, risk, effort, and the evidence available to support the decision.
Target operating process
Define what should be standardized, simplified, preserved, or retired, including the exception paths the target must still handle.
Action plan and ownership
Give each change an owner, dependency, decision point, and success measure so the plan can move into execution.
Reviewed evidence
Improve the process people run, not the one the SOP describes.
Walkthroughs, interviews, and documents reveal the workarounds and long-tail exceptions that determine whether a redesign will hold up in practice.
Sources
Screen walkthroughs
AI-guided interviews
SOPs and operating files
Reconciled
Reviewed process context
- Breaks, delays, and rework
- Frequency, value, and risk
- Variants and root causes
Delivered outcome
Prioritized improvement plan
A target process and action backlog connected to the evidence behind every recommendation.
Output ready
How the plan is built
Move from conflicting accounts to agreed priorities.
The method separates evidence gathering from design decisions, so the team can challenge both before committing resources.
01
Capture the current reality
Collect the real steps, systems, decisions, workarounds, handoffs, and exceptions from the people and materials behind the work.
Begin without production access or a monitoring installation.
02
Reconcile and quantify
Resolve conflicting accounts, locate the root causes, and size the value, frequency, risk, and operational impact.
The team reviews the evidence before recommendations are finalized.
03
Design and prioritize
Agree the target process, rank the interventions, assign ownership, and define the measures that prove improvement.
The result can guide changes to policy, roles, handoffs, controls, systems, or execution.
Rohlik Group
2 weeks
to an agreed cross-market view
Customer proof
One honest view exposed the differences worth fixing.
Duvo reconciled the real promo process across markets so the team could see the costly differences, agree on a better model, and plan standardization from evidence.
See the supporting proofFrom findings to change
Turn the prioritized plan into owned interventions.
Move each priority into the right workstream, from policy and role changes to system updates and automated execution. The reviewed steps, decisions, exceptions, owners, and success measures give every intervention a clear brief.
Build a transformation roadmapWhat stays true
- Each intervention has an owner
- Dependencies and decision gates stay visible
- Success measures trace back to the baseline