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Customer stories
Rohlik GroupTurnover bonus optimisation

Rohlik recovered €240K in turnover bonus margin.

Customer-approved result

€240K/yr

direct margin recovered

250 hrs/week

freed for commercial work

Bonus drift was showing up when it was too late to negotiate.

Turnover bonuses look simple until hundreds of supplier and brand combinations are spread across markets, sheets, and monthly supplier replies.

Before Duvo, category managers picked a realistic tier from memory, chased suppliers for year-to-date sales, and transcribed replies that arrived as Excel files, plain text, or screenshots.

Drift surfaced at year-end, after the window to intervene had already closed.

Before

  • Bonus tiers picked from memory by each buyer
  • 17 Czech category managers maintaining separate sheets
  • Supplier replies manually transcribed from mixed formats
  • Missed thresholds discovered at year-end, often too late

After Duvo

  • One central tracker with a clear audit trail
  • Monthly variance visible while action is still possible
  • Supplier replies parsed automatically from Excel, text, and screenshots
  • Category managers returned to negotiation instead of data wrangling

Duvo automated our supplier-term negotiations, making them seamless and auditable. We saved a month in annual processes, and freed our team for strategic tasks. The impact on our operations is profound.

Olin Novak

CRO, Rohlik Group

The workflow from signal to outcome.

01

Pre-fills the right tier

Duvo pulls last-year sales from Snowflake and selects the realistic bonus tier per supplier and brand into the Bonus Tracker.

02

Chases suppliers monthly

The agent sends templated outbound emails for year-to-date sales updates so category managers do not have to run the monthly chase themselves.

03

Parses every reply format

Supplier responses are ingested whether they arrive as Excel files, plain text, or screenshots, removing the manual transcription step.

04

Computes live variance

Duvo calculates year-to-date performance against the contracted tier and writes colour-coded variance directly into the tracker.

05

Flags drift before year-end

When a supplier looks set to miss a threshold, the buyer is alerted while there is still time to intervene commercially.

06

Centralizes the terms

Negotiated terms are saved back to the system of record so category teams are no longer maintaining separate versions of the truth.

Evidence status

Customer-approved result

Rohlik approved the €240K annual margin recovery, 250 hours of weekly capacity, and 17-category-manager deployment results in this story.

Systems involved

Snowflake/Tableau, Excel, Google Sheets, Supplier email

Control points

  • Buyers are alerted when forecast performance drifts below a contracted tier.
  • Negotiated terms are written to one system of record while supplier replies remain attached in their source formats.