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Trace commission differences to the agreed terms

A commission statement can disagree with the broker’s policy records or rate schedule. Duvo would compare the entries and prepare the exceptions for the finance owner.

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Proposed application

This proposed workflow compares commission records and coordinates approved queries. Finance retains entitlement interpretation, revenue recognition, journals, offsets and payment decisions. It does not reconcile customer premium receipts or move client money.

Broker commission reconciliation · Illustrative

Illustrative review

Commission CM-101 · Synthetic

Reconciliation
Open
Difference
Renewal rate
Owner
Commission finance

The renewal commission rate on the statement differs from the supplied agreement, and the carrier has not provided an explanation.

Next action

Request rate basis: send the approved query with the statement line and agreement version; the commission entry remains unresolved.

Refer agreement question: route the unexplained rate difference to the finance owner; no entitlement, offset or journal is recorded.

Commission finance owner approval

The finance owner approves each carrier query or accounting handoff before it is routed.

Illustrative workflow example
View the wider product queue

Broker commission reconciliation · Illustrative

Proposed workflow using synthetic records.

Adds cases
Carrier commission statement
Processes cases
Broker commission reconciliation
Total

24

Pending

5

Postponed

2

In progress

4

Needs input

3

Failed

0

Completed

10

Add filter
Case
Case Status
Commission difference
Scope
Decision
Exceptions
Next action
Commission CM-101
Needs Input
Rate differs
Renewal transaction
Request rate basis
1
Commission CM-102
In Progress
Reversal unexplained
Cancelled policy
Check reversal basis
0
Commission CM-103
Completed
Reply attached
New policy
Handoff recorded
0
Commission CM-104
Pending
Policy unmatched
Carrier statement
Match policy reference
1
Commission CM-105
Postponed
Statement awaited
Renewal period
Await carrier
0

Showing 5 of 24 cases

  1. 1

    Approval

    Exceptions pause for the named owner

    Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.

  2. 2

    Commission difference

    Commission difference is visible before the action

    The renewal commission rate on the statement differs from the supplied agreement, and the carrier has not provided an explanation.

Illustrative workflow example

Review a carrier commission statement

A statement may show a different commission rate, an unexplained reversal or a policy reference that does not match the broker’s register. Finance needs the transaction and the relevant agreement version together to determine the cause.

  1. 0101

    Match statement lines to policies

    Duvo would link the carrier statement to the broker’s policy transaction register by policy reference, transaction type and period.

  2. 0202

    Compare the agreed commission basis

    Duvo would compare matched lines with the supplied rate schedule, highlight missing entries or unexplained reversals and attach the governing agreement version.

  3. 0303

    Your team decides

    Approve the commission query

    The commission finance owner would approve the carrier query or an internal accounting handoff. Entitlement, recognition and any journal or payment remain finance decisions.

  4. 0404

    Track the carrier response

    Duvo would route the approved query, attach the carrier’s explanation or revised statement and update the agreed reconciliation case. It would log request delivery and case-update confirmation; a carrier response alone would not authorize an accounting correction.

Match the statement to the policy and rate

Systems and control details

Start with one carrier, the signed commission schedule and a matching statement period. Verify policy references and access to cancellation or renewal history before evaluating automation.

Carrier commission statement, Broker policy register, Commission agreement, Policy transaction history

  • Commission finance owner approval

    The finance owner approves each carrier query or accounting handoff before it is routed.

  • Hold uncertain entitlement

    A missing agreement version, unclear reversal or unmatched policy stays open. Rate interpretation, commission entitlement and postings remain with the authorized finance team.

  • Keep the calculation basis

    Retain each source line, policy transaction, agreement effective date and carrier reply. Separate a proposed correction from an accepted correction or accounting entry.

Contracted guarantee

5x ROI, guaranteed

If measured results fall below 5x the total proposal price, the whole contract is free.

What teams ask about Broker commission reconciliation

  • When does Broker commission reconciliation run?

    A carrier commission statement arrives for a reconciliation period.

  • Who owns Broker commission reconciliation?

    Insurance broker finance teams and commission accounting managers

Related processes