1
Intake
Read every deduction.
Deductions come in from remittances, EDI 812, and retailer portals, with the codes normalised.
Automation Solutions · Deductions Recovery
Recover the deductions you write off as not worth chasing.
Up to 20% of the deductions retailers take are invalid, and the long tail gets written off because chasing each one costs more than it returns. Duvo validates every deduction against the PO, proof of delivery, and promo terms, then files the invalid ones for recovery.
Deduction intake queue
Evidence and validation
Dispute approval
Portal filing and recovery
Queue dashboard
A case for every deduction, with the evidence and a verdict.
Each deduction becomes a case: code, contradicting evidence, recoverable amount, and dispute to file.
Deductions Recovery
Retailer deductions validated against POs, proof of delivery, promo agreements, and price lists.
Adds cases
Deduction Intake
Processes cases
Deduction Review
Title
Case Status
Validation
Retailer
Recovery value
Exceptions
Next action
Shortage · DED-TES-44218
Needs Input
Invalid POD
Tesco
EUR 18,420
4
Approve dispute
Promo claim · DED-WMT-90713
Needs Input
No agreement
Walmart
EUR 31,950
3
Approve dispute
Price discrepancy · DED-CRF-55104
In Progress
Price mismatch
Carrefour
EUR 7,640
2
Confirm split
Compliance fine · DED-ALD-31870
Completed
Valid charge
Aldi
EUR 0
0
Reconcile
OS&D · DED-SAI-62219
Completed
Full POD
Sainsbury's
EUR 12,310
1
Await response
Returns · DED-REW-77345
Postponed
Await credit
Rewe
EUR 4,980
5
Recheck
Admin fee · DED-LID-20488
Pending
Need evidence
Lidl
EUR 1,260
0
Gather backup
Shortage · DED-AHO-49902
Needs Input
PO matches
Ahold
EUR 9,870
2
Approve dispute
Promo claim · DED-TES-50671
In Progress
Partial claim
Tesco
EUR 14,200
3
Confirm split
Every item becomes a tracked case
Cases move through pending, in progress, needs input, postponed, and completed, so the team sees throughput and blockers at a glance.
Anything that moves money pauses for review
Cases that need a person carry the amount, reason, and evidence so the owner can approve, dispute, or hold without rebuilding the trail.
The recoverable amount is visible early
The invalid deduction amount per case is shown against the evidence that contradicts it, ready to dispute.
Each case ends in a verified update
Approved actions are written back to the system of record with the evidence, status, and reason code attached.
Partnering with
The problem
Thousands of deductions land. Only the big ones get worked.
Each deduction needs the code, a PO, delivery, and promo agreement pulled before anyone calls it valid.
The long tail is written off.
Small ones cost more in analyst time than they recover, so the tail stays written off.
The evidence sits in five places.
Remittance codes, POs, deliveries, and promo terms rarely meet in one view to settle a claim.
Disputes need a sign-off.
Analysts and trade finance keep the call on what is disputed and filed.
How the solution works
Every deduction worked through the portals and systems you already have.
Your team keeps the commercial call. Intake, evidence, validation, and filing arrive worked.
1
Intake
Read every deduction.
Deductions come in from remittances, EDI 812, and retailer portals, with the codes normalised.
Inside a case
The dispute pack is ready before the analyst approves it.
The deduction code, retailer, PO, remittance, promo evidence, recovery value, and filing action sit in one reviewable case.When the deduction is invalid, the analyst approves with the contradiction and calculation already attached.
Promo claim · DED-WMT-90713
Updated 36 minutes agoNeeds Input2 / 10
Case Attributes
ApprovalNeeds inputValidationNo agreementRetailerWalmartRecovery valueEUR 31,950Add Attribute
Case Data
- Deduction ID
- DED-WMT-90713
- Retailer
- Walmart
- Validation
- No agreement
- Recovery value EUR
- 31,950
- Approval reason
- Dispute pack is ready and recovery value requires trade-finance approval before portal filing.
- Approval question
- Approve EUR 31,950 dispute for Walmart deduction DED-WMT-90713?
- Submit after approval
- Yes
Activity
Deduction Intakecreated case1h 45m ago
Rachel Adams
Deduction Reviewclaimed case36 minutes ago
1h 06mRachel Adams
Update CaseCase fully enriched with data, evidence trace, and labels.
Waiting on response
Approve EUR 31,950 dispute for Walmart deduction DED-WMT-90713 with promo evidence attached?
Promo claim · DED-WMT-90713
Updated 36 minutes agoNeeds Input2 / 10
Case Attributes
ApprovalNeeds inputValidationNo agreementRetailerWalmartRecovery valueEUR 31,950Add Attribute
Case Data
- Deduction ID
- DED-WMT-90713
- Retailer
- Walmart
- Validation
- No agreement
- Recovery value EUR
- 31,950
- Approval reason
- Dispute pack is ready and recovery value requires trade-finance approval before portal filing.
- Approval question
- Approve EUR 31,950 dispute for Walmart deduction DED-WMT-90713?
- Submit after approval
- Yes
Activity
Deduction Intakecreated case1h 45m ago
Rachel Adams
Deduction Reviewclaimed case36 minutes ago
1h 06mRachel Adams
Update CaseCase fully enriched with data, evidence trace, and labels.
Waiting on response
Approve EUR 31,950 dispute for Walmart deduction DED-WMT-90713 with promo evidence attached?
The case is classified before anyone opens it
The approval state, result, owner, value, exception count, and next action are visible as short case labels.
The source record is readable
The case carries the exact record, checked entity, variance, supporting reason, and the business question in one view.
The judgment call is already framed
The approver sees why the case paused, what will happen after approval, and the precise question to answer.
Every handoff is logged
The producing run, reviewing assignment, owner, elapsed time, and waiting response are visible in the activity trail.
Who it's for
Finance and IT both get to yes.
For deductions, trade finance & RGM
Reclaim the trade spend you're leaking.
- Work every deduction, not just the big ones
- Dispute invalid deductions with evidence attached
- Fewer write-offs eating into trade spend
- Root-cause the codes and retailers that recur
For CIO, IT & enterprise architecture
No systems project required.
- Runs on your existing portals and ERP without an integration build
- Works with EDI 812 and remittance feeds as-is
- Every decision is logged, explainable, and auditable
- Pilot on one retailer and prove it in weeks
Existing systems
Works in the systems your team already uses.
No integrations. No IT project. Duvo works through the same screens your team uses and writes the approved outcome back with evidence attached.
Business impact
Size the recoverable pool on your own deductions.
Bring a quarter of one retailer's deductions, checked against POs and promo terms, recoverable portion sized.
5–15%
Of gross sales deducted
Typical CPG deduction load across remittances and chargebacks (example benchmark).
~20%
Of deductions invalid
Share recovery audits typically find recoverable on review (example benchmark).
100%
Deductions worked
Every deduction validated, not just the ones worth analyst hours.
Run a deductions recovery pilot
Bring a quarter of one retailer’s deductions. We’ll size what you can recover.
Existing system fit
No deductions transformation project required to start.
The same portals, feeds, and records your team already uses, with a clear record left of each verdict and dispute.
Retailer portals (Tesco Connect, Walmart Retail Link)EDI 812 deduction feedsRemittance adviceERP and AR recordsProof of delivery and ASNPromo and co-op agreementsPrice lists and contractsEmail and shared inboxes
The team stays in control where the money moves.
Approval before filing
Every dispute pauses for analyst or trade finance sign-off before it is filed in the retailer portal.
Evidence trail
Each deduction shows the code, source record, contradicting evidence, calculation, timestamp, and verdict.
Write-back control
Filing into the retailer portal is a reviewed action, not an automatic one, with the status written back.