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Catch freight overcharges before payment.

Freight audits can uncover recoverable overcharges equal to 1–5% of transport spend. Duvo checks rates, discounts, fuel and additional fees against the contract and shipment evidence, then submits approved disputes and follows them through to a verified correction or credit. Your team decides which charges to challenge.

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Freight Audit

Pending decision

XPO Logistics · XPO-441274-26

Potential overcharge
$2,284.98
Billed
$3,550.00
Expected
$1,265.02

Reweigh certificate not on file and an unapplied discount.

Next action

Approve: $3,550.00 posts to SAP AP; no claim is filed.

Dispute: request an invoice correction for $2,284.98; hold SAP posting for AP review.

Approval thresholds

Material overcharges and policy exceptions pause for finance, logistics, or transportation owners.

The same pre-payment check, run on supplier invoices, protected €2.1M in revenue and €1.4M in margin at Rohlik.

Read the Rohlik story
View the wider product queue
Flagged freight invoices in Duvo Freight Audit, each with the carrier, the root cause and what the carrier billed against the contract.
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Duvo runs the audit work around the systems you already have.

Freight audit breaks down when every carrier, lane, discount, surcharge, and SLA rule needs a manual check before the payment window closes.

  1. 01Intake

    Pick up the invoice.

    Duvo reads carrier invoices from email, portal exports, EDI files, AP queues, or TMS records.

  2. 02Match

    Tie it to the shipment.

    It matches invoice lines to shipment, lane, carrier, service level, shipment date, and agreed reference data.

  3. 03Check

    Run the contract logic.

    Rates, discounts, minimums, fuel surcharge caps, accessorials, detention, and SLA credits are checked line by line.

  4. 04Approve

    Your team decides

    Pause where judgement matters.

    Overcharges outside policy, ambiguous evidence, and material disputes reach the owner with the case already assembled.

  5. 05Update

    Write it back to SAP.

    Approved corrections are applied before the invoice is paid, approved claims go to the carrier and are chased to resolution, and the case status, evidence, and reason codes are written back to SAP.

No freight transformation project required to start.

Systems and control details

Duvo can work through the same systems, files, portals, and inboxes your team already uses, then leave a clear record of the result.

SAP and AP workflows, TMS records, carrier portals, master service agreements, rate cards and amendments, email and shared inboxes, spreadsheets and exports, approval trackers

  • Approval thresholds

    Material overcharges and policy exceptions pause for finance, logistics, or transportation owners.

  • Evidence trail

    Each case shows the rule, source record, checked line, timestamp, and rationale.

  • Claims processed end to end

    Approved disputes are sent to the carrier with the evidence, chased to resolution, and the invoice status written back to SAP.

What teams ask about Freight Audit

  • Which carrier charges does Duvo check against our rate agreements?

    Rates, discounts, minimums, fuel surcharge caps, accessorials, detention and SLA credits, line by line. Each invoice line is first matched to its shipment, lane, carrier, service level and shipment date.

  • Does a disputed freight charge go to the carrier without our sign-off?

    No. Overcharges outside policy, ambiguous evidence and material disputes pause for the finance, logistics or transportation owner, with the billed amount, the contract terms and the evidence side by side. Only approved claims are sent to the carrier and chased to resolution.

  • Where do the carrier invoices need to come from?

    Duvo reads them from email, portal exports, EDI files, AP queues or TMS records. Carrier submissions and live system access are scoped separately from the invoice and rate comparison.

  • Has this pre-payment check been used on real invoices?

    The same pre-payment check, run on supplier invoices, protected €2.1M in revenue and €1.4M in margin at Rohlik.

Freight audit and recovery guide

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