1
Intake
Pick up the invoice.
Duvo reads carrier invoices from email, portal exports, EDI files, AP queues, or TMS records.
Automation Solutions · Freight Audit
Stop overpaying your carriers.
Around 1 in 10 carrier invoices contains a billing error. Duvo audits 100% of them against your contracts, discounts, accessorial rules, and SLA terms, then builds the claim case for approval, so you recover the 2-5% of freight spend that typically leaks.
Carrier invoice queue
Contract and SLA checks
Claim approval
ERP and TMS update
Queue dashboard
A queue for every invoice. A case for every discrepancy.
Duvo turns freight invoices into reviewable cases: what was checked, what failed, which evidence supports it, and what should be claimed back.
Freight Audit
Carrier invoices checked against contracts, rate cards, accessorial rules, and SLA discounts.
Adds cases
Freight Invoice Intake
Processes cases
Freight Audit Review
Title
Case Status
Audit result
Carrier
Claim-back
Exceptions
Next action
DHL Freight · INV-DHL-88457
Needs Input
Awaiting approval
DHL Freight
EUR 31,950
6
Approve claim
DHL Freight · INV-DHL-88421
Completed
Clean
DHL Freight
EUR 0
0
Pay invoice
FedEx · INV-FDX-90518
Completed
Discrepancy found
FedEx
EUR 26,880
5
Prepare claim
DB Schenker · INV-DBS-55149
Needs Input
Awaiting approval
DB Schenker
EUR 22,640
4
Approve claim
UPS · INV-UPS-33261
Postponed
Carrier response needed
UPS
EUR 7,360
2
Carrier response
Kuehne+Nagel · INV-KN-77310
Completed
Discrepancy found
Kuehne+Nagel
EUR 9,740
2
Request evidence
DSV · INV-DSV-12077
Completed
Discrepancy found
DSV
EUR 18,420
4
Prepare claim
Maersk · INV-MSK-44892
Needs Input
Awaiting approval
Maersk
EUR 42,180
3
Approve claim
DSV · INV-DSV-12114
Completed
Discrepancy found
DSV
EUR 14,220
3
Prepare claim
Every item becomes a tracked case
Cases move through pending, in progress, needs input, postponed, and completed, so the team sees throughput and blockers at a glance.
Anything that moves money pauses for review
Cases that need a person carry the amount, reason, and evidence so the owner can approve, dispute, or hold without rebuilding the trail.
Claim-back value is visible early
Duvo shows the recoverable claim amount and number of incorrect invoice lines for each carrier invoice.
Each case ends in a verified update
Approved actions are written back to the system of record with the evidence, status, and reason code attached.
Partnering with
The problem
The invoice arrives. The contract logic lives somewhere else.
Freight audit breaks down when every carrier, lane, discount, surcharge, and SLA rule needs a manual check before the payment window closes.
Carrier invoices move faster than review capacity.
Teams can pay on time or check deeply. The long tail of accessorials, fuel rules, and service credits often loses.
The evidence is scattered.
Contracts, amendments, shipment records, PODs, emails, TMS data, and ERP records rarely sit in one clean audit view.
Disputes need approval before they can move.
Finance and logistics owners still need control over material claims, ambiguous rules, and carrier communication.
How the solution works
Duvo runs the audit work around the systems you already have.
The team keeps the commercial judgement. Duvo handles the repeated checking, evidence gathering, case building, and system updates.
1
Intake
Pick up the invoice.
Duvo reads carrier invoices from email, portal exports, EDI files, AP queues, or TMS records.
Inside a case
Never approve a charge that shouldn’t be there.
The fuel surcharge off index. The liftgate that never happened. The reclass with no weight to back it. Every charge checked against the rate card, the accessorial schedule, and what was actually delivered, and explained.When it’s an overcharge, the amount is one click from a claim, with the evidence attached.
Maersk · INV-MSK-44892
Updated 47 minutes agoNeeds Input1 / 10
Case Attributes
ApprovalNeeds inputAudit resultAwaiting approvalCarrierMaerskClaim-backEUR 42,180Add Attribute
Case Data
- Invoice ID
- INV-MSK-44892
- Carrier
- Maersk
- Audit result
- Awaiting approval
- Claim back EUR
- 42,180
- Approval reason
- Claim-back exceeds EUR 25,000 threshold before carrier dispute submission.
- Approval question
- Approve EUR 42,180 claim-back for Maersk invoice INV-MSK-44892?
- Submit after approval
- Yes
Activity
Freight Invoice Intake 3created caseabout 3 hours ago
Emma Carter
Case detail 3claimed case47 minutes ago
1h 51mEmma Carter
Update CaseCase fully enriched with data, evidence trace, and labels.
Waiting on response
Approve EUR 42,180 claim-back for Maersk invoice INV-MSK-44892? Three verified ocean lane rate discrepancies...
Maersk · INV-MSK-44892
Updated 47 minutes agoNeeds Input1 / 10
Case Attributes
ApprovalNeeds inputAudit resultAwaiting approvalCarrierMaerskClaim-backEUR 42,180Add Attribute
Case Data
- Invoice ID
- INV-MSK-44892
- Carrier
- Maersk
- Audit result
- Awaiting approval
- Claim back EUR
- 42,180
- Approval reason
- Claim-back exceeds EUR 25,000 threshold before carrier dispute submission.
- Approval question
- Approve EUR 42,180 claim-back for Maersk invoice INV-MSK-44892?
- Submit after approval
- Yes
Activity
Freight Invoice Intake 3created caseabout 3 hours ago
Emma Carter
Case detail 3claimed case47 minutes ago
1h 51mEmma Carter
Update CaseCase fully enriched with data, evidence trace, and labels.
Waiting on response
Approve EUR 42,180 claim-back for Maersk invoice INV-MSK-44892? Three verified ocean lane rate discrepancies...
The case is classified before anyone opens it
The approval state, result, owner, value, exception count, and next action are visible as short case labels.
The source record is readable
The case carries the exact record, checked entity, variance, supporting reason, and the business question in one view.
The judgment call is already framed
The approver sees why the case paused, what will happen after approval, and the precise question to answer.
Every handoff is logged
The producing run, reviewing assignment, owner, elapsed time, and waiting response are visible in the activity trail.
Who it’s for
Operations and IT both get to yes.
For supply chain, logistics & finance
Recover the spend you’re leaking.
- Recover overcharges instead of eating them
- Audit 100% of invoices, not a sample
- Hours to a discrepancy, not weeks
- Every dispute backed by evidence
For CIO, IT & enterprise architecture
No systems project required.
- Duvo runs your existing systems without an integration build
- Works with your ERP and TMS as-is
- Every decision is logged, explainable, and auditable
- Pilot on a contained dataset and prove it in weeks
Existing systems
Works in the systems your team already uses.
No integrations. No IT project. Duvo works through the same screens your team uses and writes the approved outcome back with evidence attached.
Business impact
See the recovery on your own invoices.
Start with a sample of about 2,000 invoices. Duvo audits each against your contracts and shipment records, surfaces the overcharges, and quantifies what you can recover. You build the case on your own data.
~10%
Invoice error exposure
Carrier invoices that commonly contain a billing error.
100%
Audit coverage
Invoices checked line by line instead of sampled manually.
2–5%
Spend recovered
Freight spend typically recovered through audit.
Run a freight audit pilot
Bring a sample of invoices and your rate cards. We’ll show the overcharges.
Existing system fit
No freight transformation project required to start.
Duvo can work through the same systems, files, portals, and inboxes your team already uses, then leave a clear record of the result.
ERP and AP workflowsTMS recordsCarrier portalsMaster service agreementsRate cards and amendmentsEmail and shared inboxesSpreadsheets and exportsApproval trackers
The team stays in control where the risk is real.
Approval thresholds
Material claims and policy exceptions pause for finance, logistics, or transportation owners.
Evidence trail
Each claim shows the rule, source record, checked line, timestamp, and rationale.
Carrier-ready output
Approved disputes can be staged with the supporting evidence and the system status updated.