Solutions · Freight Audit
Stop overpaying your carriers.
Duvo checks carrier invoices against contracts, discounts, accessorial rules, and SLA conditions, then builds the claim case for approval.
Queue dashboard
A queue for every invoice. A case for every discrepancy.
Duvo turns freight invoices into reviewable cases: what was checked, what failed, which evidence supports it, and what should be claimed back.
Freight invoices become cases
Invoices move through pending, approval, postponed, and completed states so teams can see throughput and blockers at a glance.
High-value claims pause for review
Cases over the approval threshold carry the carrier, amount, reason, and evidence so the business can approve the claim quickly.
Claim-back value is visible early
Duvo shows the recoverable claim amount and number of incorrect invoice lines for each carrier invoice.
Each case has a next step
The queue tells the team whether to approve a claim, prepare a dispute, request evidence, pay the invoice, or wait for carrier response.
Partnering with
The problem
The invoice arrives. The contract logic lives somewhere else.
Freight audit breaks down when every carrier, lane, discount, surcharge, and SLA rule needs a manual check before the payment window closes.
Carrier invoices move faster than review capacity.
Teams can pay on time or check deeply. The long tail of accessorials, fuel rules, and service credits often loses.
The evidence is scattered.
Contracts, amendments, shipment records, PODs, emails, TMS data, and ERP records rarely sit in one clean audit view.
Disputes need approval before they can move.
Finance and logistics owners still need control over material claims, ambiguous rules, and carrier communication.
How the solution works
Duvo runs the audit work around the systems you already have.
The team keeps the commercial judgement. Duvo handles the repeated checking, evidence gathering, case building, and system updates.
Pick up the invoice.
Duvo reads carrier invoices from email, portal exports, EDI files, AP queues, or TMS records.
Tie it to the shipment.
It matches invoice lines to shipment, lane, carrier, service level, shipment date, and agreed reference data.
Run the contract logic.
Rates, discounts, minimums, fuel surcharge caps, accessorials, detention, and SLA credits are checked line by line.
Pause where judgement matters.
Claims outside policy, ambiguous evidence, and material disputes reach the owner with the case already assembled.
Update the record.
Approved claims are prepared for carrier submission and the invoice, case status, evidence, and reason codes are written back.
Inside a case
Never approve a charge that shouldn’t be there.
The fuel surcharge off index. The liftgate that never happened. The reclass with no weight to back it. Every charge checked against the rate card, the accessorial schedule, and what was actually delivered — and explained.When it’s an overcharge, the amount is one click from a claim — evidence attached.
Who it’s for
Operations and IT both get to yes.
For supply chain, logistics & finance
Recover the spend you’re leaking.
- Recover overcharges instead of eating them
- Audit 100% of invoices, not a sample
- Hours to a discrepancy, not weeks
- Every dispute backed by evidence
For CIO, IT & enterprise architecture
No systems project required.
- Duvo runs your existing systems without an integration build
- Works with your ERP and TMS as-is
- Every decision is logged, explainable, and auditable
- Pilot on a contained dataset and prove it in weeks
Business impact
See the recovery on your own invoices.
Start with a sample — say 2,000 invoices. Duvo audits each against your contracts and shipment records, surfaces the overcharges, and quantifies what you can recover. You build the case on your own data.
~10%
Invoice error exposure
Carrier invoices that commonly contain a billing error.
100%
Audit coverage
Invoices checked line by line instead of sampled manually.
2–5%
Spend recovered
Freight spend typically recovered through audit.