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Trace unmatched premiums to their remittance records

An unmatched broker remittance leaves finance without a clear receipt explanation. Duvo would trace the source lines and prepare the difference for reconciliation review.

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Proposed application

This proposed review does not allocate cash, post journals, move funds or change policies. Coverage and customer financial decisions remain with the insurer.

Premium reconciliation · Illustrative

Illustrative review

Batch PR-701 · Synthetic

Receipt status
Unmatched
Receipt
Batch reference present
Owner
Premium accounting

The batch receipt is visible, but one remittance line cannot be linked to the premium schedule.

Next action

Request breakdown: route the approved internal request to the broker operations owner; cash stays unallocated by this workflow.

Keep unresolved: carry the difference into the reconciliation handoff with the missing reference recorded; no journal is posted.

Finance approval

The premium accounting owner approves the investigation request or reconciliation note before the close-process handoff.

Illustrative workflow example
View the wider product queue

Premium reconciliation · Illustrative

Proposed workflow using synthetic records.

Adds cases
Broker remittance statement
Processes cases
Premium reconciliation
Total

24

Pending

5

Postponed

2

In progress

4

Needs input

3

Failed

0

Completed

10

Add filter
Case
Case Status
Match exception
Scope
Decision
Exceptions
Next action
Batch PR-701
Needs Input
Reference missing
Broker remittance
Request breakdown
1
Batch PR-702
In Progress
Period mismatch
Renewal schedule
Check receipt period
0
Batch PR-703
Completed
Difference explained
Broker fee note
Review note recorded
0
Batch PR-704
Pending
Deduction unexplained
Monthly settlement
Investigate deduction
1
Batch PR-705
Postponed
Statement awaited
Receipt export
Await broker record
0

Showing 5 of 24 cases

  1. 1

    Approval

    Exceptions pause for the named owner

    Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.

  2. 2

    Match exception

    Match exception is visible before the action

    The proposed review would show which remittance line cannot be tied to the expected premium, without treating a possible match as a posting instruction.

Illustrative workflow example

Trace the remittance difference into the close handoff

Broker remittances may combine policies and deductions while the ledger records a single receipt. Finance must trace the difference before deciding whether it is timing, a missing reference or an accounting exception.

  1. 0101

    Connect the remittance records

    Duvo would match the broker batch reference, policy references and statement period to the expected premium schedule and receipt export.

  2. 0202

    Explain the unmatched items

    Duvo would flag missing references, period differences and unexplained deductions, then prepare a reconciliation note with source lines attached.

  3. 0303

    Your team decides

    Approve the reconciliation handoff

    The premium accounting owner would approve an internal investigation request or the reconciliation note for the close process. Finance retains allocation, journal and funds decisions.

  4. 0404

    Maintain the investigation trail

    Duvo would route the approved internal handoff and attach the returned explanation. Any accounting posting remains a separate finance action.

Compare broker statements with expected receipts

Systems and control details

Use masked policy references and finance exports first. Define period matching and reference rules before evaluating access to policy administration or accounting systems.

Broker remittance statement, Expected premium schedule, Receipt ledger export, Reconciliation register

  • Finance approval

    The premium accounting owner approves the investigation request or reconciliation note before the close-process handoff.

  • No policy or funds action

    This proposed review does not allocate cash, post journals, move funds or change policies. Coverage and customer financial decisions remain with the insurer.

  • Retain unresolved differences

    Keep original batch totals, source lines and the reviewer’s explanation. An unexplained deduction remains unresolved until finance records its treatment.

Contracted guarantee

5x ROI, guaranteed

If measured results fall below 5x the total proposal price, the whole contract is free.

What teams ask about Premium reconciliation

  • When does Premium reconciliation run?

    A broker remittance batch differs from the insurer’s expected premium receipts.

  • Who owns Premium reconciliation?

    Insurance premium accounting and reconciliation teams

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