Mid-sized retailer · Availability recovery
How a mid-sized retailer improved stock availability by 15% in 2 weeks. No APIs. No IT.
+15%
~€1.5m
The challenge
The "last mile" of ordering was leaking millions in lost sales.
The retailer generated proposed supplier orders inside in-house-built tools, but core products still suffered from persistent stock-outs. Orders were often suboptimal — wrong timing, wrong quantities, missed constraints. Manual checking couldn't scale to thousands of SKUs, and traditional integration work like APIs or refactoring internal tools was too slow given IT capacity constraints. The result: industry average baseline availability on A+B products, with millions in lost sales sitting on the table.
How DUVO improved the workflow
From signal to verified outcome.
Each step runs autonomously. Every action is logged, traceable, and reviewable.
Reads Proposed Orders
DUVO connects to existing internal tools and reads the proposed supplier orders — no API required.
Runs Independent Calculations
Uses data warehouse inputs and ordering rules to independently validate each proposed order.
Escalates Improvements
Surfaces concrete recommendations to planners — what to change and why — with full transparency.
Approvals in Slack
Planners approve or reject suggestions directly in Slack, staying in their normal workflow with no context switching.
Executes Through the UI
Once approved, DUVO executes the improved order directly in the internal system through the UI, navigating the same screens as humans.
Scales Across the Portfolio
Started with ABC A+B core products, then expanded to A+B+C — the full portfolio — within the same 2-week window.
The difference
Before and after DUVO.
Before
- Orders reviewed manually at limited scale
- Persistent stock-outs on core products
- No IT capacity for integration work
- Millions in lost sales on the table
After DUVO
- Availability increased by 15% in two weeks
- 6,225 products managed automatically
- Zero IT integration required — fully UI-based execution
- Live in just 2 weeks, including setup and scaling
Systems involved
The difference DUVO makes
- Stock availability on A+B products improved by 15%
- ~€1.5m in annualized net sales recovered
- 6,225 products managed automatically (previously manual, limited scale)
- Zero IT integration required — fully UI-based execution
- Live in just 2 weeks, including setup and scaling
Quote
“We did consider fixing the ordering process inside our internal tools, but IT simply didn't have the capacity to take it on. Duvo gave us a practical shortcut: it validates our proposed supplier orders, calculates a better option, and sends improvements to Slack for approval. Once we approve, Duvo executes the change directly in our internal system through the UI. That's how we moved A+B availability by 15% in two weeks, without rebuilding forecasting or waiting for APIs.”