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Customer stories
PilulkaAvailability recovery

Pilulka improved stock availability by 15% in two weeks.

Customer-approved result

+15%

stock availability improvement

~€1.5m

annualized net sales recovered

Time to result: 2 weeks

Supplier orders could not be checked at the scale Pilulka needed.

Pilulka generated proposed supplier orders in its own tools, but core products still suffered persistent stock-outs.

Orders used the wrong timing or quantity and missed operating constraints.

Manual checks could not cover thousands of SKUs, while Pilulka lacked capacity for an API project or internal-tool rebuild.

A+B product availability remained at the industry-average baseline, leaving millions in lost sales.

Before

  • Orders reviewed manually at limited scale
  • Persistent stock-outs on core products
  • No IT capacity for integration work
  • Millions in lost sales on the table

After Duvo

  • Availability increased by 15% in two weeks
  • 6,225 products checked automatically, planners approve every change
  • Zero IT integration required: fully UI-based execution
  • Live in just 2 weeks, including setup and scaling

We did consider fixing the ordering process inside our internal tools, but IT simply didn't have the capacity to take it on. Duvo gave us a practical shortcut: it validates our proposed supplier orders, calculates a better option, and sends improvements to Slack for approval. Once we approve, Duvo executes the change directly in our internal system through the UI. That's how we moved A+B availability by 15% in two weeks, without rebuilding forecasting or waiting for APIs.

Petr Marek, Supply Chain Manager

Pilulka

The workflow from signal to outcome.

01

Reads proposed orders

Duvo connects to existing internal tools and reads the proposed supplier orders. No API required.

02

Runs independent calculations

Uses data warehouse inputs and ordering rules to independently validate each proposed order.

03

Escalates improvements

Surfaces concrete recommendations to planners (what to change and why) with full transparency.

04

Approvals in Slack

Planners approve or reject suggestions directly in Slack, staying in their normal workflow with no context switching.

05

Executes through the UI

Once approved, Duvo executes the improved order directly in the internal system through the UI, navigating the same screens as humans.

06

Scales across the portfolio

Started with ABC A+B core products, then expanded to A+B+C, the full portfolio, within the same 2-week window.

Evidence status

Customer-approved result

Pilulka approved the 15% availability lift, 6,225-product coverage, interface-based execution, and two-week deployment results in this story.

Systems involved

Enterprise Browser, Data Warehouse, Slack, In-house forecasting tools

Control points

  • Planners approve or reject each recommendation in Slack before Duvo changes the order.
  • Execution starts only after approval and uses the same internal UI as the operator.