Skip to content
Customer stories
PilulkaCandidate intake

Pilulka processes 100% of incoming applications, none lost, with first responses within hours.

Measured result with modelled impact

100%

of incoming applications processed and tracked to a documented outcome

~100

applications handled in the first quarter, none lost

15–25 min

of administration saved per application

Up to €7K

of recruiter capacity recovered per year, modelled

Up to €7K/yr is modelled from measured administrative time only: 15–25 minutes per application at current application volumes, valued at Pilulka's internal rates. The effect of faster handling on how long positions stay open is not quantified.

Following up on incomplete applications depended on recruiters' spare capacity.

Pilulka receives a steady stream of applications for logistics and head-office roles through its careers web form and processed them by hand: each candidate was entered into the hiring system manually, and following up on incomplete applications, most often a missing CV, depended on recruiters' capacity alongside their other work.

The process was functional but time-consuming and relied on regular manual checking.

Before

  • Applications processed by hand, alongside other work
  • First response to a candidate depended on available capacity
  • Incomplete applications followed up as capacity allowed
  • Manual entry into the hiring system, consent handled separately
  • Candidate messages written and sent by recruiters
  • Recruiters split between administration and interviews

After Duvo

  • 100% of applications processed, each tracked to a documented outcome
  • First response within hours
  • Incomplete applications followed up systematically, on a defined schedule
  • Entry prepared by Duvo, documents attached, consent triggered
  • Messages prepared by Duvo, approved and sent under HR control
  • Recruiters focus on interviews and selection

Duvo makes sure every application gets a fast response and no candidate gets lost along the way. That gives us more time for what matters most: talking to people and finding the right fit.

HR Manager

Pilulka

The workflow from signal to outcome.

01

Registers every application

Each incoming application is registered with a tracked status the moment it arrives.

02

Prepares the document request

Where documents are missing, most often a CV, Duvo prepares a personalised request. HR approves the message before it is sent.

03

Follows up on a defined schedule

Reminders and escalation run on a fixed timeline instead of ad-hoc checking, so candidates hear back within hours of applying.

04

Enters completed applications

Completed applications go into the hiring pipeline with documents attached and privacy consent triggered.

05

Closes what cannot be completed

Applications that cannot be completed are closed with a documented reason, so no case is left open without an explanation. Exceptions and unusual cases go straight to the team.

Evidence status

Measured result with modelled impact

Coverage, application counts and response times are taken from Pilulka's operational records and approved by the customer. The €7K/yr figure is modelled from measured administrative time only: 15–25 minutes per application at current application volumes, valued at Pilulka's internal rates. Faster candidate handling also shortens how long positions stay open; that effect is real but is not quantified.

Systems involved

Careers web form, Hiring system

Control points

  • HR approves every candidate-facing message before Duvo sends it, and makes every decision on who moves forward.
  • Privacy consent is triggered on every entry Duvo makes in the hiring system, and each application carries a full record of the steps taken.
  • Applications that cannot be completed are closed with a documented reason; exceptions and unusual cases route straight to the team.

More customer stories.

See all results