Clear customer orders before fulfillment starts.
Duvo checks price, terms, quantities, delivery dates, and master data before the order reaches the warehouse or transport plan.
Validated
Before fulfillment
Price, terms, quantity, dates, and master data are checked before warehouse or transport work begins.
Owned
Every exception
Commercial and supply exceptions go to the person authorised to accept them.
Traceable
Every release
The original order, checks, corrections, approvals, and final order record remain connected.
Duvo establishes the baseline and validates the opportunity on your records before a live scope is agreed. No customer result is claimed for this solution yet.
Each blocked order shows the failed check and the correction needed.
The product view brings the customer order, agreement, master data, validation result, owner, and release decision into one record.
Order Validation · Illustrative
Prices, terms, quantities, delivery dates, and master data are checked before each customer order enters fulfillment.
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Showing 5 of 24 cases
- 1
Approval
Exceptions pause for the named owner
Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.
- 2
Order status
Order status is visible before the action
Each order shows the field or rule preventing release and the correction needed before warehouse work begins.
An incomplete order creates avoidable work downstream.
Price, delivery, quantity, and master-data errors often surface after the order has entered allocation, picking, or transport planning.
Orders arrive through several channels.
EDI, portals, email, spreadsheets, and sales teams each produce different fields and formats for the order team to check.
The agreement is hard to apply consistently.
Customer-specific prices, minimum quantities, lead times, ship-to rules, and delivery windows sit across contracts and system records.
The error becomes expensive after release.
Once stock is allocated or the warehouse starts work, a correction can cause rework, a missed delivery, or a customer charge.
Validate the order before warehouse and transport work begins.
Orders that meet the approved rules proceed. Missing data and material exceptions pause for the team that owns the customer decision.
- 01Intake
Read the incoming order.
Duvo reads orders from EDI, portals, email, files, or the order system and normalises the fields needed for checking.
- 02Check
Apply the customer and product rules.
Price, terms, quantity, availability, lead time, ship-to, and delivery-date checks run against the approved records.
- 03Resolve
Fix routine data problems.
Clear source-backed corrections are prepared automatically, while missing information is requested from the right contact.
- 04Approve
Pause commercial exceptions.
Price overrides, unusual quantities, and delivery commitments outside the rules wait for the named commercial or supply owner.
- 05Release
Release the validated order.
The approved order is written to the order system with the checks, corrections, and decisions attached.
Commercial and supply teams keep authority over order exceptions.
Customer rules come from approved records
Checks use the agreement, price list, lead time, delivery calendar, and master data approved for that customer.
Commitment changes pause for approval
Price, quantity, availability, and delivery-date exceptions wait for the owner who can make the commitment.
Corrections stay attached to the order
The source value, failed check, approved correction, and final system update remain reviewable.
Validate orders across the channels customers already use.
Duvo can read customer orders, agreements, product and customer master data, inventory, and delivery rules across the current estate.
Works across
SAP sales orders, order management systems, EDI messages, customer portals, email and order files, customer agreements and price lists, product and customer master data, inventory and delivery schedules
Contracted guarantee
5x ROI, guaranteed.
If measured results fall below 5x the total proposal price, the whole contract is free.
What teams ask about Order Validation
When does Order Validation run?
A customer order arrives through EDI, a portal, email, or the order system.
Who owns Order Validation?
Order management, customer operations, sales operations, supply chain
Which systems can Duvo work across?
Duvo can read customer orders, agreements, product and customer master data, inventory, and delivery rules across the current estate. Typical sources include SAP sales orders, order management systems, EDI messages, customer portals.
Where does a person stay in control?
Customer rules come from approved records: Checks use the agreement, price list, lead time, delivery calendar, and master data approved for that customer.