See the OTIF slip before it becomes a fine.
Duvo watches OTIF (on time, in full), fill rate, cancellations, and returns live per retailer and lane, and routes a slipping lane to its owner before scorecard cut-off.
Live
Service-level view
OTIF, fill rate, cancellations, and returns tracked as orders and deliveries move, not after the report lands.
Per lane
Slip detection
A single retailer, distribution centre, or lane is flagged before it drags the national number down.
Owner-routed
Fix inside the window
The miss, the cause, and the days left reach the person who can still act on them.
Duvo establishes the baseline and validates the opportunity on your records before a live scope is agreed. No customer result is claimed for this solution yet.
Every slipping lane flagged before the scorecard closes.
Each slip becomes a case: the retailer, the distribution centre, the lane, the miss driving it, and the fix routed to an owner.
OTIF Monitor
OTIF, fill rate, cancellations, and returns watched live per retailer, distribution centre, and lane, with slips flagged before scorecard cut-off.
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Showing 5 of 148 cases
- 1
Approval
Slipping lanes pause for an owner
Cases that need a person carry the retailer, the distribution centre, the lane, the cause, and the remaining window, so the fix goes to whoever can still change the outcome.
- 2
OTIF now
The slipping lane is visible before cut-off
Each case shows the current OTIF, the miss driving it, and the days left before the scorecard closes, so the owner can act while the lane can still recover.
The scorecard tells you what you already lost.
OTIF (on time, in full) gets managed backwards from penalty reports that land weeks after the deliveries they judge.
The signal arrives too late to act on.
By the time the scorecard lands, the misses are charged and the period is closed.
The slip hides in the average.
A national OTIF number looks fine while one retailer, one distribution centre, or one lane quietly drags it down.
Nobody hears about it in time.
Even when a slip is visible, the person who could still change the outcome finds out after cut-off.
The watching runs across the order, warehouse, and delivery records you already keep.
Lanes inside target stay quiet. A lane heading for a miss reaches the owner with the cause and the remaining window attached.
- 01Watch
Track the service level live.
OTIF, fill rate, cancellations, and returns are measured per retailer, distribution centre, and lane as orders and deliveries move.
- 02Compare
Test it against the target.
Each cut is checked against the retailer threshold and the days left before scorecard cut-off.
- 03Explain
Name what is driving the miss.
Short ships, late arrivals, missed appointments, cancellations, and data errors are separated so the cause is clear.
- 04Route
Send the fix to the owner.
The slipping lane reaches the planner, the distribution centre, or the customer supply owner while the window is still open.
- 05Feed
Pass it downstream.
What the monitor sees feeds carrier selection at tender time and chargeback defense before ship, so the next load avoids the miss.
The team stays in control of what gets escalated.
Alert thresholds
Each retailer, distribution centre, and lane can carry its own slip threshold, so flags match the commitment that matters.
Measurement trail
Every flag shows the orders counted, the misses behind it, the threshold applied, and the timestamp.
Routing rules
Who hears about a slip, and how early, stays a decision the team sets.
No reporting transformation project required to start.
Duvo measures across the order, warehouse, transport, and retailer records your team already keeps, then leaves a clear record of each flag.
Works across
ERP order and delivery records, WMS and TMS data, retailer vendor portals, retailer scorecards, ASN and booking confirmations, POD and carrier timestamps, cancellation and returns data, email and shared inboxes
Contracted guarantee
5x ROI, guaranteed.
If measured results fall below 5x the total proposal price, the whole contract is free.
What teams ask about OTIF Monitor
When does OTIF Monitor run?
An order or delivery moves the service level on a retailer, distribution centre, or lane.
Who owns OTIF Monitor?
Vendor compliance, customer supply, supply chain, service-level owners
Which systems can Duvo work across?
Duvo measures across the order, warehouse, transport, and retailer records your team already keeps, then leaves a clear record of each flag. Typical sources include ERP order and delivery records, WMS and TMS data, retailer vendor portals, retailer scorecards.
Where does a person stay in control?
Alert thresholds: Each retailer, distribution centre, and lane can carry its own slip threshold, so flags match the commitment that matters.