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Resolve supply shortages before they reach the shelf.

Keep scarce stock moving to the orders that matter most. Duvo brings shortages, available inventory and customer priorities together, assigns each follow-up to an owner and coordinates the agreed allocation or substitution. Your team decides who receives constrained stock, while Duvo chases confirmations and records approved changes in SAP so order management and operations work from the same decision.

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Supported in the stated scope

Retail shortage follow-up, order or slot adjustment and substitution demonstrated at Rohlik. Recall coordination and release of quality holds require separate evaluation.

Allocation & Supply Assignment

Needs input

Shortage 201

Assignment status
Priority applied
Scope
Order group A
Decision
Approve assignment

Next action

Approval thresholds

Scarce stock decisions, hold releases, and exceptions to the rules pause for the named owner before anything moves.

The same inventory agents work availability cases at Rohlik across five markets.

Read the Rohlik story
View the wider product queue

Allocation & Supply Assignment

Shortages, recalls, and holds become owned cases with allocation rules, evidence, and SAP updates.

Adds cases
Supply Event
Processes cases
Allocation Review
Total

24

Pending

5

Postponed

2

In progress

4

Needs input

3

Failed

0

Completed

10

Add filter
Case
Case Status
Assignment status
Scope
Decision
Exceptions
Next action
Shortage 201
Needs Input
Needs Input
Order group A
Approve assignment
1
Recall 202
In Progress
In Progress
Warehouse North
Confirm pull
0
Hold 203
Completed
Completed
Batch B-14
Await release
0
Shortage 204
Pending
Pending
Order group C
Escalate
1
Recall 205
Postponed
Postponed
Warehouse West
Chase response
0

Showing 5 of 24 cases

  1. 1

    Approval

    Exceptions pause for the named owner

    Each exception carries the source records, applied rule, recommended action, and the person authorised to decide.

  2. 2

    Assignment status

    Assignment status is visible before the action

    Each case shows the affected order or batch, the applicable priority rule, and the owner who can approve an exception.

The follow-up gets chased to a close, not lost in a mailbox.

Deciding to allocate, pull, or hold takes a meeting. Executing it takes dozens of follow-up steps that land in a shared mailbox.

  1. 01Intake

    Catch the event.

    Shortages, recall notices, and stock blocks come in from SAP, quality alerts, and the mailbox where they land today.

  2. 02Split

    Split it into owned follow-ups.

    Each affected order, site, or batch becomes its own case with an owner, a due date, and the stock and order data attached.

  3. 03Work

    Run the follow-up.

    Stock is assigned by the rules that say who gets it first, sites confirm the pull, replies are chased, and everything is logged to the case.

  4. 04Approve

    Your team decides

    Pause where judgement matters.

    Who gets the last of the stock, whether a hold can lift, or any exception to the rules waits for the named owner.

  5. 05Update

    Write it back to SAP.

    Assignments, releases, and closed cases are written back to SAP, so the system shows what actually happened.

No inventory transformation project required to start.

Systems and control details

The solution runs through SAP, the order and warehouse systems, and the mailboxes your team already uses, then leaves a clear record of every case.

SAP stock, orders, and batches, order management systems, warehouse systems, quality alerts and recall notices, allocation rules and priority lists, customer and supplier portals, email and shared inboxes

  • Approval thresholds

    Scarce stock decisions, hold releases, and exceptions to the rules pause for the named owner before anything moves.

  • Record of every step

    Each case shows the event, the steps taken, the replies received, and the reason behind the outcome.

  • Rules set against real events

    The case types, rules, and thresholds are defined against your real shortages.

Contracted guarantee

5x ROI, guaranteed

If measured results fall below 5x the total proposal price, the whole contract is free.

What teams ask about Allocation & Supply Assignment

  • Who decides where scarce stock goes?

    Your team does. Who gets the last of the stock, whether a hold can lift and any exception to the rules wait for the named owner.

  • After a shortage lands, who chases the sites and customers?

    Duvo does. Each affected order, site or batch gets its own owner, due date and stock and order data, and Duvo assigns stock by your priority rules, chases confirmations and logs every reply.

  • Is recall coordination covered?

    Not yet in the demonstrated scope. Shortage follow-up, order or slot adjustment and substitution are demonstrated at Rohlik, where the same inventory agents work availability cases across five markets. Recall coordination and release of quality holds require separate evaluation.

  • Will SAP show what actually happened?

    Yes. Assignments, releases and closed follow-ups are written back to SAP, so order management and operations work from the same decision.

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