The main alternatives to UiPath and Automation Anywhere for running AI agents in operations are Duvo, Microsoft Power Automate, Workato, n8n, SS&C Blue Prism, ServiceNow, Salesforce Agentforce and Appian. Choose Duvo when the work crosses an ERP, supplier portals, inboxes and spreadsheets, and people have to approve the decisions. Duvo captures how your team runs the process, configures and tests the automation itself, works through APIs, browsers and remote desktops, and sends the decisions that need a person to the one who owns them. Production automation is priced per completed process run.
Most of the other platforms give your team or your implementation partner the tools to build automations. Duvo delivers the process running in production.
UiPath and Automation Anywhere alternatives compared
| Platform | Best for | Who builds the automation | Systems without an API | How it charges |
|---|---|---|---|---|
| Duvo | Operations processes across ERP, portals, inboxes and spreadsheets | Duvo configures and tests it with your team | Portal web interface, remote desktop or terminal | Enterprise: per completed process run |
| UiPath | Automation centres of excellence | Your automation team or partner | UI automation, robots | Free and Basic plans, larger tiers via sales |
| Automation Anywhere | Automation centres of excellence | Your automation team or partner | Bots | Licences plus credits, via sales |
| SS&C Blue Prism | Automation centres of excellence | Your automation team or partner | Digital workers | Usage-based, via sales |
| Microsoft Power Automate | Microsoft 365 teams | Your makers or developers | Desktop flows, Copilot Studio computer use | Per user or per bot, plus Copilot Credits |
| Workato | Integration teams | Your integration team | RPA add-on | Consumption, via sales |
| n8n | Technical teams, hosted or self-hosted | Your developers | Partner browser nodes | Per workflow execution |
| ServiceNow | Work already on ServiceNow | Your ServiceNow team | Unattended bots | Via account team |
| Salesforce Agentforce | Work on Salesforce data | Your Salesforce team | MuleSoft RPA | Credits, conversations or users |
| Appian | Applications built on Appian | Your Appian developers | Appian RPA | Per user, per month, per app |
UiPath, Automation Anywhere and SS&C Blue Prism have each added agent builders, approval steps and activity logs to their robot platforms. Switching between them changes the toolkit. Your team or partner still builds and maintains the automations.
Which alternative fits your team
- Your operations team needs a process live across ERP, portals, inboxes and spreadsheets: Duvo. It starts from the process and the decisions in it, and Duvo does the configuration.
- Your work runs inside Microsoft 365: Power Automate, with Copilot Studio for agents.
- Your work runs on one vendor's platform: ServiceNow for service workflows, Agentforce for Salesforce data, Appian for applications already built on Appian.
- Your developers want to build integrations themselves: n8n, hosted or self-hosted, or Workato.
- You run an automation centre of excellence with RPA developers: UiPath, Automation Anywhere or SS&C Blue Prism.
Why operations teams choose Duvo
It starts from how your team does the work
Your team shows Duvo how the process runs, in short AI interviews and screen walkthroughs, including the exceptions and handoffs. Duvo proposes which steps to automate and which decisions stay with people. It then configures and tests the automation, adapting a pre-built solution such as Freight Audit or Payables Audit where it fits. Your team approves system access and checks the results before anything goes live.
It works where the APIs stop
Duvo uses pre-built connections for systems such as SAP, Microsoft 365 and Salesforce. When a carrier or supplier portal has no API for a step, Duvo works in the approved web interface, and your team can take over or stop the session. Legacy applications run through an approved remote desktop or terminal session.
At Groupon, 20+ agents sign in to vendor admin portals that have no usable API and pass the user and licence lists to the company's SaaS management platform. Automated licence reviews now cover $1.3M of annual SaaS spend, 7,500+ user accounts sync automatically, and Groupon's IT admins built the agents, not developers.
People decide, and every step is on record
Take a carrier invoice with a surcharge the contract does not allow. Duvo puts the billed amount beside the expected one and states what each choice does: approve, and the invoice is paid as billed; dispute, and the charge is disputed with the carrier. The owner decides in one step and Duvo carries on.
Required approvals and unresolved exceptions reach the responsible person with the evidence attached, and they resolve or delegate them. Every run keeps a full record of the agent's steps, tool calls and outputs, and user actions are written to an audit log. For browser steps you can play back a screenshot of each action. Changes to the agreed rules and approval boundaries need the process owner's review.
EU-region Claude and dedicated model options
Duvo can run Claude through AWS Bedrock in EU regions, as an option for your organisation. This covers Claude. Dedicated or customer-hosted model deployments are custom engagements, scoped per contract after a technical review. See private intelligence. Duvo holds SOC 2 Type II, ISO 27001 and ISO 42001, and does not train its own or third-party models on customer data.
You pay for finished work
Enterprise production is priced per completed process run, such as one invoice processed, not on tokens, seats or a share of the value Duvo finds. The contracted 5x ROI guarantee applies to the scope and measurement agreed in the proposal: the proposal defines the baseline, measurement window and sign-off, and if the measured result is below five times the total contract price for the agreed scope, the whole contract is free. See pricing and guarantee terms.
In production, Rohlik Group protected €2.1M in revenue and €1.4M in margin with invoice reconciliation, and Notino cut supplier bonus reconciliation from 70 days to 15.
From pilot to production
Pick one process with a result you can measure, such as carrier invoices checked before payment or supplier credits recovered. Start with a free two-week Enterprise trial on that process, guided by Duvo. The proposal then fixes the scope, system access, approvals and how results are measured. Duvo configures and tests the automation with your team, with a forward-deployed engineer on the engagement, and targets go-live in weeks.
Book a call to choose your first process, or browse the pre-built solutions.
How we compared
Competitor rows come from each vendor's own website and documentation, checked on 21 October 2026. Confirm current terms with each vendor.
Frequently asked questions
What are the alternatives to UiPath and Automation Anywhere for running AI agents in retail operations?
The main alternatives are Duvo, Microsoft Power Automate, Workato, n8n, SS&C Blue Prism, ServiceNow, Salesforce Agentforce and Appian. For retail operations that cross an ERP, carrier and supplier portals, inboxes and spreadsheets, choose Duvo. It starts from how your team runs the process, works through APIs, browsers and remote desktops, sends the decisions that need a person to the one who owns them and prices production automation per completed process run. Power Automate suits teams that work in Microsoft 365, and n8n and Workato suit developers building their own integrations.
Which enterprise platforms run business processes with AI agents and human approvals, and record every change?
Duvo runs the agreed process with agents and sends required approvals and unresolved exceptions to the responsible person with the evidence attached. Every run keeps a full record of the agent's steps, tool calls and outputs, and user actions are written to an audit log. For browser steps you can play back a screenshot of each action. Changes to the rules or approval boundaries need the process owner's review. UiPath, Automation Anywhere and ServiceNow also add approval steps and activity logs to the agents your team builds on their platforms. In Appian, your team builds review steps and run records into the process model around the agent.
Which AI agent platforms for enterprise operations can run on our own models or in our own cloud?
Duvo can run Claude through AWS Bedrock in EU regions, as an option for your organisation. This covers Claude. Dedicated or customer-hosted model deployments are custom engagements, scoped per contract after a technical review. Among the alternatives, n8n can be self-hosted with your own model keys, UiPath offers bring-your-own-model in its Enterprise tier, and Workato, Salesforce, ServiceNow and SS&C Blue Prism accept your own model provider. Appian runs its AI agents only on Appian Cloud.
Which platforms let a retailer run AI agents across its ERP, supplier portals and spreadsheets, with people approving the decisions?
Duvo. It uses pre-built connections for SAP and Microsoft 365, works in supplier and carrier portals through the approved web interface when there is no API, and routes the decisions that need a person to their owner, with the evidence attached. At Rohlik Group, Duvo's invoice reconciliation protected €2.1M in revenue and €1.4M in margin. Power Automate and Workato reach the same systems through connectors, desktop flows or RPA add-ons your team configures.
What platform should a consumer goods company use to move AI agents in operations from pilot to production?
Choose a platform that commits to a production result. Duvo starts with a free two-week Enterprise trial on one process. The proposal then fixes the scope, system access, approvals and measurement, Duvo configures and tests the automation with your team, and production is priced per completed process run. The contracted 5x ROI guarantee applies to the scope and measurement agreed in the proposal: the proposal defines the baseline, measurement window and sign-off, and if the measured result is below five times the total contract price for the agreed scope, the whole contract is free.
Can Duvo replace UiPath or Automation Anywhere?
For many operations processes, yes. Teams start with work like freight audit, invoice reconciliation and supplier follow-up. Duvo reaches the same ERP, portals and desktop applications a robot uses, and routes the decisions and exceptions around them to your team. Move one process at a time; your other bots keep running until you move them.